Repairs Scheduler
- Recruiter
- Confidential
- Location
- Bedford
- Salary
- 26500.00 - 27500.00 GBP Annual
- Posted
- 13 Jun 2022
- Closes
- 11 Jul 2022
- Sectors
- Travel & Tourism
- Contract Type
- Permanent
- Hours
- Full Time
Repairs Scheduler
Bedford & Surrounding Areas
Full Time
Permanent, hybrid role
GBP26,500 - GBP27,500 + generous benefits
Are you an experienced works scheduler with a background of dynamic scheduling systems and a passion for delivering excellent customer service?
Do you want to be part of our brand-new in-house repairs & maintenance service, where your work makes a difference to our customers and you're valued as key member of our workforce?
If so, we want to hear from you!
Repairs and maintenance services affect our customers personally, impacting their quality of life and satisfaction with their homes. To provide the very best services possible, we are bringing our repairs and maintenance service in-house.
Our scheduler will need to be a confident 'people person' capable of working with our tradespeople and sub-contractors alike. You'll schedule the correct colleague for the job and plan their workloads efficiently & effectively. Working to maximise first time fix rates, minimising travel between jobs and impact on customers lives will be key outputs of this role.
We'd love to meet someone with:
*
Minimum 2 years in logistical planning or other comparable scheduling service
*
An organised approach to work, with a positive attitude and great time management
*
A strong, demonstrable commitment to excellence in customer service through empathetic and considerate approaches to jobs
*
Housing repairs and maintenance knowledge beneficial, but not essential
*
Good communication and IT skills
To enable you to deliver the great customer service we need, you will be well supported and have plenty of opportunities to grow and develop with us. This is a hybrid role meaning you can work partly from home and partly from our bright modern office in Bedford.
As well as your salary you will also receive a fantastic range of benefits including:
*
Annual leave entitlement of 28 days (increasing, with length of service to 33 days) PLUS paid bank holidays.
*
Generous contributory pension scheme, with up to 10% contributed by bpha
*
Free private health care (family members can also be added at a cost)
*
Free life assurance
*
Discounted gym membership
*
A range of free wellbeing services including digital gym and fitness classes.
There will be a two-stage Interview process for these roles.
These roles will need a basic DBS check which bpha will pay for.
Closing date: 27th June, 2022
Interview date: Week commencing 4th July 2022
We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible
Bedford & Surrounding Areas
Full Time
Permanent, hybrid role
GBP26,500 - GBP27,500 + generous benefits
Are you an experienced works scheduler with a background of dynamic scheduling systems and a passion for delivering excellent customer service?
Do you want to be part of our brand-new in-house repairs & maintenance service, where your work makes a difference to our customers and you're valued as key member of our workforce?
If so, we want to hear from you!
Repairs and maintenance services affect our customers personally, impacting their quality of life and satisfaction with their homes. To provide the very best services possible, we are bringing our repairs and maintenance service in-house.
Our scheduler will need to be a confident 'people person' capable of working with our tradespeople and sub-contractors alike. You'll schedule the correct colleague for the job and plan their workloads efficiently & effectively. Working to maximise first time fix rates, minimising travel between jobs and impact on customers lives will be key outputs of this role.
We'd love to meet someone with:
*
Minimum 2 years in logistical planning or other comparable scheduling service
*
An organised approach to work, with a positive attitude and great time management
*
A strong, demonstrable commitment to excellence in customer service through empathetic and considerate approaches to jobs
*
Housing repairs and maintenance knowledge beneficial, but not essential
*
Good communication and IT skills
To enable you to deliver the great customer service we need, you will be well supported and have plenty of opportunities to grow and develop with us. This is a hybrid role meaning you can work partly from home and partly from our bright modern office in Bedford.
As well as your salary you will also receive a fantastic range of benefits including:
*
Annual leave entitlement of 28 days (increasing, with length of service to 33 days) PLUS paid bank holidays.
*
Generous contributory pension scheme, with up to 10% contributed by bpha
*
Free private health care (family members can also be added at a cost)
*
Free life assurance
*
Discounted gym membership
*
A range of free wellbeing services including digital gym and fitness classes.
There will be a two-stage Interview process for these roles.
These roles will need a basic DBS check which bpha will pay for.
Closing date: 27th June, 2022
Interview date: Week commencing 4th July 2022
We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible