Senior Administrator

Recruiter
Confidential
Location
Solihull
Salary
26000.00 - 30000.00 GBP Annual
Posted
10 Jun 2022
Closes
08 Jul 2022
Contract Type
Permanent
Hours
Full Time
Are you an experienced Administrator looking for a new challenge? Do you want the opportunity to run your own team? Then this could be the role for you!

I am currently working with a small business based in Solihull with big plans for growth. They are looking to bring their administration function in house and need a strong Administrator to support the transition as well as uphold the company's stellar reputation in the industry.

Benefits:

Salary 26-30K
Great progression opportunities
Working from home 1 day a week
Private medical
Parking on siteResponsibilities:

Reviewing existing administration processes within the business to improve and streamline
Research and implementation of CRM software
Build out of internal administration team over an 18 - 24 month period
Liaising with customers and suppliers
Updating clients on latest insurer news
Assisting with data gathering and checking for clients renewals
Assisting with renewal report writing for clients
First post of call for any claims, invoicing and general client queries
Put the client at the heart of everything you do to deliver great client outcomes
Proactively manage all client affairs in a prompt and efficient manner
Ensure clients are attentively listened too to identify issues or needs
Maintain a strong working relationship with all employers that you work alongside to become a key contact point
Communicate clearly and precisely at all levels
Plan, organise and prioritise workload, to ensure work is dealt within agreed service standards
Ensure client records are accurate and kept up to date as per the company procedures
Attend training sessions, maintain your own training files and develop relevant knowledge and skills.
The post holder will proactively comply with and promote all organisation policies, especially those relating to the Financial Conduct Authority.
Skills/Experience:

Experience of working in the financial services industry
Client facing experience
Professional qualifications, or willingness to undertake relevant study (IF1, IF7, GR1)
An awareness of compliance issues and adhere to proceduresRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone