Accommodation & Operations Support Assistant
- Recruiter
- Confidential
- Location
- Cambridge
- Salary
- Competitive
- Posted
- 10 Jun 2022
- Closes
- 01 Jul 2022
- Sectors
- Education & Teaching, Support
- Contract Type
- Permanent
- Hours
- Full Time
Accommodation & Operations Support Assistant
Full Time
Permanent
GBP19300
Cambridge
Who are we looking for?
Cambridge Education Group is looking to recruit an Accommodation & Operations Support Assistant to work as part of a small but busy team in head office. This is a great opportunity for someone looking for their first position a versatile administrative role.
The Role:
The role involves the day-to-day administration of accommodation and operational support for the Cambridge Education Group ONCAMPUS UK/EU portfolio. The Accommodation & Operations Support Assistant
will be responsible for assisting with the administration of Accommodation, Taxi Transfer and Guardianship bookings for students who will be joining an ONCAMPUS programme, involving elements of customer service, database & spreadsheet management.
Key Responsibilities
*
Effectively administering Accommodation, Taxi Transfer and Guardianship bookings for ONCAMPUS centres
*
Data-matching, creating and updating student records
*
Pre-arrival administration and support for under 18 arrivals
*
Managing pre-arrival support inboxes and calls within agreed service level commitments
*
Providing exceptional customer service to internal colleagues and external clients
*
Coordinating payments and invoices for Operational services
*
Undertake some administrative tasks using Agiloft and Sage
*
Providing cover for the Pre-Arrival Support Manager during absences
*
Responding to complaints and cancellation requests, escalating serious cases to line manager
What does ONCAMPUS do?
ONCAMPUS teach pre-university programmes with opportunity for guaranteed progression to a wide range of undergraduate and Master's degrees at leading universities in the UK, USA and mainland Europe. Since 2008, ONCAMPUS has helped more than 5,000 students progress to their chosen university. ONCAMPUS is part of Cambridge Education Group a global company with its headquarters in Cambridge, UK.
Why will you love working here
Working in our Admin/Support team, you will have the opportunity to support students through a key stage in their life by helping them through the highs and lows of Higher Education. You will work with colleagues that have a shared focus and determination to help others.
Join a respected, global education organisation that provides a friendly and supportive work environment to its diverse range of colleagues. Cambridge Education Group's flexible and fast-paced experts help learners around the world to Achieve More.
Benefits
*
Private Medical Insurance
*
Life Assurance cover
*
Competitive salary
*
Perkbox (includes hundreds of discounts)
*
Salary sacrifice car leasing Scheme from Tusker
*
Salary sacrifice Cycle to Work scheme
*
Salary sacrifice Technology Purchasing Scheme
*
Employee Assistance Program (EAP) - giving caring and compassionate support to all staff, as well as dedicated Mental Health & Wellness Champions
*
Discounted rates on Master's degrees with CEG Digital Partner Universities (25% off)
*
Social committee - who organise fun events across the Company
Pension - Royal London salary sacrifice pension scheme currently 5% employee minimum contribution and 3% CEG employer contributions.
Holiday - Enhanced holiday of 25 days plus 8 UK bank Holidays
Accommodation & Operations Support Assistant
Apply now
Full Time
Permanent
GBP19300
Cambridge
Who are we looking for?
Cambridge Education Group is looking to recruit an Accommodation & Operations Support Assistant to work as part of a small but busy team in head office. This is a great opportunity for someone looking for their first position a versatile administrative role.
The Role:
The role involves the day-to-day administration of accommodation and operational support for the Cambridge Education Group ONCAMPUS UK/EU portfolio. The Accommodation & Operations Support Assistant
will be responsible for assisting with the administration of Accommodation, Taxi Transfer and Guardianship bookings for students who will be joining an ONCAMPUS programme, involving elements of customer service, database & spreadsheet management.
Key Responsibilities
*
Effectively administering Accommodation, Taxi Transfer and Guardianship bookings for ONCAMPUS centres
*
Data-matching, creating and updating student records
*
Pre-arrival administration and support for under 18 arrivals
*
Managing pre-arrival support inboxes and calls within agreed service level commitments
*
Providing exceptional customer service to internal colleagues and external clients
*
Coordinating payments and invoices for Operational services
*
Undertake some administrative tasks using Agiloft and Sage
*
Providing cover for the Pre-Arrival Support Manager during absences
*
Responding to complaints and cancellation requests, escalating serious cases to line manager
What does ONCAMPUS do?
ONCAMPUS teach pre-university programmes with opportunity for guaranteed progression to a wide range of undergraduate and Master's degrees at leading universities in the UK, USA and mainland Europe. Since 2008, ONCAMPUS has helped more than 5,000 students progress to their chosen university. ONCAMPUS is part of Cambridge Education Group a global company with its headquarters in Cambridge, UK.
Why will you love working here
Working in our Admin/Support team, you will have the opportunity to support students through a key stage in their life by helping them through the highs and lows of Higher Education. You will work with colleagues that have a shared focus and determination to help others.
Join a respected, global education organisation that provides a friendly and supportive work environment to its diverse range of colleagues. Cambridge Education Group's flexible and fast-paced experts help learners around the world to Achieve More.
Benefits
*
Private Medical Insurance
*
Life Assurance cover
*
Competitive salary
*
Perkbox (includes hundreds of discounts)
*
Salary sacrifice car leasing Scheme from Tusker
*
Salary sacrifice Cycle to Work scheme
*
Salary sacrifice Technology Purchasing Scheme
*
Employee Assistance Program (EAP) - giving caring and compassionate support to all staff, as well as dedicated Mental Health & Wellness Champions
*
Discounted rates on Master's degrees with CEG Digital Partner Universities (25% off)
*
Social committee - who organise fun events across the Company
Pension - Royal London salary sacrifice pension scheme currently 5% employee minimum contribution and 3% CEG employer contributions.
Holiday - Enhanced holiday of 25 days plus 8 UK bank Holidays
Accommodation & Operations Support Assistant
Apply now