IT Technician
IT Technician - Norwich
IT Support, Networks, Office 365, Troubleshooting, Technical Support, Support Analyst, Norwich, ICT, Norfolk, Education
The Technician will support the use of ICT through the maintenance of software and hardware as well as providing support to ensure administration and outcomes are maximised. You will provide some training and coaching for staff and pupils to upskill and enable access to systems and support teams with accessing ICT resources. You will support in the creation and implementation of the ICT development plan and advise senior staff in communicating the ICT strategy, operational plan, policies, procedures, systems, and tools.
Core Skills for this role Tech Support role:
Experience in a technical support role
Good working knowledge of Office 365
Understanding of networks, LAN, WAN, and internet topologies
Ability to troubleshoot and problem solve technical issues quickly.
Ability to analyse and explain ICT to pupils and staff in an effective non-technical way.
Interpersonal skills
Well organised, self-motivated, and able to successfully work under tight project deadlines.
Good communication skills - both written and verbal (to elicit clear requirements and communicate solutions)
Able to work well as part of a team, but also to be self-motivated when working alone
As an organisation they will support you in your career aims and can offer a long term path of training and development. They offer a competitive salary and excellent work/life balance, and they are looking for an ambitious Support Technician / Support Analyst / Technical Support person who feels they are ready to step in to a new challenge and push their skills to the max in this respected organisation based in Norwich, Norfolk.
Key words;
Support, Networks, Office 365, Troubleshooting, Norwich, Norfolk, IT Support, Networks, Office 365, Troubleshooting, Technical Support, Support Analyst, IT Technician
Send your CV to Bethany now - (url removed) or call (phone number removed)
Please follow us on for similar roles
Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy
IT Support, Networks, Office 365, Troubleshooting, Technical Support, Support Analyst, Norwich, ICT, Norfolk, Education
The Technician will support the use of ICT through the maintenance of software and hardware as well as providing support to ensure administration and outcomes are maximised. You will provide some training and coaching for staff and pupils to upskill and enable access to systems and support teams with accessing ICT resources. You will support in the creation and implementation of the ICT development plan and advise senior staff in communicating the ICT strategy, operational plan, policies, procedures, systems, and tools.
Core Skills for this role Tech Support role:
Experience in a technical support role
Good working knowledge of Office 365
Understanding of networks, LAN, WAN, and internet topologies
Ability to troubleshoot and problem solve technical issues quickly.
Ability to analyse and explain ICT to pupils and staff in an effective non-technical way.
Interpersonal skills
Well organised, self-motivated, and able to successfully work under tight project deadlines.
Good communication skills - both written and verbal (to elicit clear requirements and communicate solutions)
Able to work well as part of a team, but also to be self-motivated when working alone
As an organisation they will support you in your career aims and can offer a long term path of training and development. They offer a competitive salary and excellent work/life balance, and they are looking for an ambitious Support Technician / Support Analyst / Technical Support person who feels they are ready to step in to a new challenge and push their skills to the max in this respected organisation based in Norwich, Norfolk.
Key words;
Support, Networks, Office 365, Troubleshooting, Norwich, Norfolk, IT Support, Networks, Office 365, Troubleshooting, Technical Support, Support Analyst, IT Technician
Send your CV to Bethany now - (url removed) or call (phone number removed)
Please follow us on for similar roles
Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy