Investment Operations Administrator
- Recruiter
- Confidential
- Location
- Bromsgrove
- Salary
- Competitive
- Posted
- 14 Jun 2022
- Closes
- 12 Jul 2022
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Are you looking to develop your career and join a fast-growing company that focuses on supporting employee careers with professional development? Then AFH could be right for you!
With over 30 years of experience and more than 200 accredited advisers nationwide, AFH is one of the UK's leading independent financial advisory firms.
Investment Operations Administrator
We have an exciting opportunity to join our existing Investment Support team. Whilst experience can be a bonus, we are also looking for those of you who have a hunger for learning and wish to grow with us as a business in our Bromsgrove office with remote working. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary plus a range of benefits.
As an Investment Operations Administrator, you would be dealing with general client maintenance as well as cash position monitoring for client accounts excluding AFH Direct. Also providing support and dealing with medium risk queries.
Key Responsibilities as our Investment Operations Administrator will include:
To ensure client requests are correctly processed and completed within the agreed SLA
To help with processing deceased accounts and death claims
To respond to telephone and medium risk inbox queries, escalating where necessary
To develop new methods of carrying out existing tasks in order to increase efficiency
To update any new changes to model portfolio's on provider platforms
Cash reporting for low and high cash for a number of providers excluding AFH Direct
Processing Bed and Isa's on various platforms
To be a point of contact for consultants, members of the business and the team
Ensure that all data is accurate and up to date where appropriate
Ensure all completed instructions and transactions match and are fully documented in line with laid down procedures to provide appropriate audit trail and accountability
Monitor and maintain accurate diary management and record keeping processes to ensure appropriate activity audit trails are maintained in line with the Firms compliance standards
Maintain a clear understanding of the concept of Treating Customers Fairly (TCF) and how AFH Wealth Management seeks to comply with this FCA requirement
Abide by AFH Group procedures and standards in relation to anti money laundering, data security and confidentiality and to complete training and assessment as required
Support reporting staff in the event of absence and tax year end
Any reasonable request made by Director/Senior Manager of the Company
Key Results Areas:
Achievement of productivity targets
Personal objectives achieved
Service levels met
What we are looking for in our ideal Investment Operations Administrator:
Good knowledge of the Financial Services Market and Investment Products
Relevant Operational procedures knowledge
Good working knowledge of Microsoft Word, Excel and Outlook
Working knowledge of Pershing's Nexus, XPlan and Nexus Complete Software Systems preferred as well as other providers used
Knowledge of TCF Principles and GDPR and how they apply to the individual role
Benefits of working for AFH:
Contributory pension scheme
Bonus scheme
Cash plan health benefit scheme
Competitive and flexible holiday allowance, with buy and sell scheme options
Training and qualifications - We take pride in supporting and paying for our staff to undertake professional qualifications relevant to your jobs role once you have passed your three-month probation
Employee referral bonus scheme - GBP1,500 bonus
Death in service benefit at 4 x your annual salary
Christmas party and summer events
Loyalty bonus for all staff based on length of service.
Additional holiday days for long service
If you are interested in becoming a part of our growing community as our Investment Operations Administrator, get in touch and click 'APPLY' today! We would love to hear from you!
Due to our continued success and plans to continue growing as a business, we are keen to discuss opportunities within AFH Wealth Management across a number of our offices. If you are not sure which opportunity would be the most suitable for you, then please do make us aware of your experience and interest in joining AFH by sending your CV to (url removed)
With over 30 years of experience and more than 200 accredited advisers nationwide, AFH is one of the UK's leading independent financial advisory firms.
Investment Operations Administrator
We have an exciting opportunity to join our existing Investment Support team. Whilst experience can be a bonus, we are also looking for those of you who have a hunger for learning and wish to grow with us as a business in our Bromsgrove office with remote working. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary plus a range of benefits.
As an Investment Operations Administrator, you would be dealing with general client maintenance as well as cash position monitoring for client accounts excluding AFH Direct. Also providing support and dealing with medium risk queries.
Key Responsibilities as our Investment Operations Administrator will include:
To ensure client requests are correctly processed and completed within the agreed SLA
To help with processing deceased accounts and death claims
To respond to telephone and medium risk inbox queries, escalating where necessary
To develop new methods of carrying out existing tasks in order to increase efficiency
To update any new changes to model portfolio's on provider platforms
Cash reporting for low and high cash for a number of providers excluding AFH Direct
Processing Bed and Isa's on various platforms
To be a point of contact for consultants, members of the business and the team
Ensure that all data is accurate and up to date where appropriate
Ensure all completed instructions and transactions match and are fully documented in line with laid down procedures to provide appropriate audit trail and accountability
Monitor and maintain accurate diary management and record keeping processes to ensure appropriate activity audit trails are maintained in line with the Firms compliance standards
Maintain a clear understanding of the concept of Treating Customers Fairly (TCF) and how AFH Wealth Management seeks to comply with this FCA requirement
Abide by AFH Group procedures and standards in relation to anti money laundering, data security and confidentiality and to complete training and assessment as required
Support reporting staff in the event of absence and tax year end
Any reasonable request made by Director/Senior Manager of the Company
Key Results Areas:
Achievement of productivity targets
Personal objectives achieved
Service levels met
What we are looking for in our ideal Investment Operations Administrator:
Good knowledge of the Financial Services Market and Investment Products
Relevant Operational procedures knowledge
Good working knowledge of Microsoft Word, Excel and Outlook
Working knowledge of Pershing's Nexus, XPlan and Nexus Complete Software Systems preferred as well as other providers used
Knowledge of TCF Principles and GDPR and how they apply to the individual role
Benefits of working for AFH:
Contributory pension scheme
Bonus scheme
Cash plan health benefit scheme
Competitive and flexible holiday allowance, with buy and sell scheme options
Training and qualifications - We take pride in supporting and paying for our staff to undertake professional qualifications relevant to your jobs role once you have passed your three-month probation
Employee referral bonus scheme - GBP1,500 bonus
Death in service benefit at 4 x your annual salary
Christmas party and summer events
Loyalty bonus for all staff based on length of service.
Additional holiday days for long service
If you are interested in becoming a part of our growing community as our Investment Operations Administrator, get in touch and click 'APPLY' today! We would love to hear from you!
Due to our continued success and plans to continue growing as a business, we are keen to discuss opportunities within AFH Wealth Management across a number of our offices. If you are not sure which opportunity would be the most suitable for you, then please do make us aware of your experience and interest in joining AFH by sending your CV to (url removed)