Service Manager - FTC
- Recruiter
- Confidential
- Location
- Dundee
- Salary
- Competitive
- Posted
- 13 Jun 2022
- Closes
- 08 Jul 2022
- Sectors
- Sport & Leisure
- Contract Type
- Contract
- Hours
- Full Time
Service Manager - FTC
Royal Victoria Hospital, Dundee
Overview
The Dementia Support Service supports the needs of people living with dementia and their carers by organising weekly activity groups across the Dundee area.
The Role
As a Service Manager, you will lead and manage the delivery of five weekly support and activity groups, facilitating the successful and safe provision of services for people living with dementia and their carers.
As part of your role, you will oversee the effective day-to-day co-ordination of staff and volunteers, manage the budget and ensure all activities comply with relevant policies, procedures and regulations.
We're currently looking for a Service Manager to join our team on a full-time, fixed-term contract until the end of March 2024.
In this role, you will be responsible for:
- Managing a team of staff and/or volunteers who provide the services in the local area involving co-ordinating where services will be delivered and who will deliver them
- Regularly visiting the weekly support groups to provide support to staff and volunteers
- Promoting the services on social media to increase the number of service users
- Developing and maintaining relationships with key local contacts - growing the profile of our services by engaging with healthcare providers, other volunteer groups and families to promote referrals
- Managing the recruitment, induction, development and motivation of staff and volunteers
- Monitoring the service budget, specifically service income and expenditure
Working Hours
This is a full-time role (35 hours per week) which will involve working across the Dundee area as well as remotely from home on a fixed-term contract until the end of March 2024.
What you'll need
- Experience of working at supervisory / management level
- An understanding of the NHS and Health and Social Care Bodies would be an advantage
- Excellent communication skills at all levels
- The initiative to regularly identify positive outcomes and benefits to service users to feed back to funding bodies
- The ability to proficiently use standard IT systems, particularly Excel
- A proactive approach towards managing remote teams and services
- A full, valid driving licence and access to your own vehicle would be an advantage
- This role will require a DBS check
What you get in return
We're proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service, you will benefit from:
- An annual salary of GBP22,659
- 25 days' holiday plus paid statutory Bank Holidays
- Six weeks' company sick pay
- A great pension scheme
- Enhanced Family Leave schemes
- An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
- A 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face sessions counselling included
- Extensive online and on the job training to ensure you will succeed in your role
- Opportunities to discuss flexible working
- Opportunities to develop new skills and progress your career
- The chance to make a positive, lasting impact that changes lives, communities and society
How to apply
Please select the apply button shown to be taken through to the application process. You will need to answer some screening questions as well as uploading your CV. You will be contacted by a member of the team once your application has been reviewed.
Here at Royal Voluntary Service, we're committed to equality, diversity and inclusion. We want to be a charity that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.
Join Royal Voluntary Service and together we can change lives, change communities and change society
Dates to bear in mind
The closing date for this role is the 8th July 2022. However, we reserve the right to close this vacancy early should sufficient applications be received.
Other organisations may call this role Community Service Manager, Community Support Manager, Volunteer Supervisor, Volunteer Team Leader, or Charity Project Manager
Royal Victoria Hospital, Dundee
Overview
The Dementia Support Service supports the needs of people living with dementia and their carers by organising weekly activity groups across the Dundee area.
The Role
As a Service Manager, you will lead and manage the delivery of five weekly support and activity groups, facilitating the successful and safe provision of services for people living with dementia and their carers.
As part of your role, you will oversee the effective day-to-day co-ordination of staff and volunteers, manage the budget and ensure all activities comply with relevant policies, procedures and regulations.
We're currently looking for a Service Manager to join our team on a full-time, fixed-term contract until the end of March 2024.
In this role, you will be responsible for:
- Managing a team of staff and/or volunteers who provide the services in the local area involving co-ordinating where services will be delivered and who will deliver them
- Regularly visiting the weekly support groups to provide support to staff and volunteers
- Promoting the services on social media to increase the number of service users
- Developing and maintaining relationships with key local contacts - growing the profile of our services by engaging with healthcare providers, other volunteer groups and families to promote referrals
- Managing the recruitment, induction, development and motivation of staff and volunteers
- Monitoring the service budget, specifically service income and expenditure
Working Hours
This is a full-time role (35 hours per week) which will involve working across the Dundee area as well as remotely from home on a fixed-term contract until the end of March 2024.
What you'll need
- Experience of working at supervisory / management level
- An understanding of the NHS and Health and Social Care Bodies would be an advantage
- Excellent communication skills at all levels
- The initiative to regularly identify positive outcomes and benefits to service users to feed back to funding bodies
- The ability to proficiently use standard IT systems, particularly Excel
- A proactive approach towards managing remote teams and services
- A full, valid driving licence and access to your own vehicle would be an advantage
- This role will require a DBS check
What you get in return
We're proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service, you will benefit from:
- An annual salary of GBP22,659
- 25 days' holiday plus paid statutory Bank Holidays
- Six weeks' company sick pay
- A great pension scheme
- Enhanced Family Leave schemes
- An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
- A 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face sessions counselling included
- Extensive online and on the job training to ensure you will succeed in your role
- Opportunities to discuss flexible working
- Opportunities to develop new skills and progress your career
- The chance to make a positive, lasting impact that changes lives, communities and society
How to apply
Please select the apply button shown to be taken through to the application process. You will need to answer some screening questions as well as uploading your CV. You will be contacted by a member of the team once your application has been reviewed.
Here at Royal Voluntary Service, we're committed to equality, diversity and inclusion. We want to be a charity that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.
Join Royal Voluntary Service and together we can change lives, change communities and change society
Dates to bear in mind
The closing date for this role is the 8th July 2022. However, we reserve the right to close this vacancy early should sufficient applications be received.
Other organisations may call this role Community Service Manager, Community Support Manager, Volunteer Supervisor, Volunteer Team Leader, or Charity Project Manager