Concierge

Recruiter
Confidential
Location
Stratford-upon-Avon
Salary
Competitive
Posted
09 Jun 2022
Closes
07 Jul 2022
Contract Type
Permanent
Hours
Part Time
Vacancy: Conceirge

Development Name: Orchard Gate

Benefits: Group Personal Pension, Life Assurance, Medical Screening, full induction and training, excellent career progression and in addition you will work in the most beautiful surroundings.

About the Role of a Concierge

We are seeking a passionate and customer centric Concierge to exemplify the high-quality customer standards that we are renowned for. A Concierge is a diverse role encompassing front of house management, facilities, event coordination and customer service.

Some of the Concierge duties within this role include:

* Helping Homeowners settle into their new home and to enhance their quality of life thereby enabling them to maintain their independence

* Providing a professional front of house service and welcome all visitors in a friendly manner.

* Being available to all Homeowners to offer help, support, and advice as necessary.

* Promoting good communications between the Homeowners and their families, and our partners and suppliers who provide support and other services.

* Managing the development -, gardens and grounds - in an efficient and effective manner such that a safe, secure, well maintained and pleasant environment is provided for our Homeowners.

* Dealing with emergency situations as they arise in a professional way.

* Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.

The successful candidate will have the following key competencies:

* Excellent communication skills with a real "can do" attitude.

* Extensive experience in a professional customer service orientated position.

* A professional approach with high quality standards.

* To be reliable and flexible to deal with out of hour's calls and emergencies on the development.

* Thrives in a busy a varied role, where every day will be different.

* Be resilient and can problem solve effectively.

* An awareness of basic Health and Safety will be a distinct advantage.

* A good level of computer literacy including Microsoft Word and Outlook.

* Previous/current work based first aid qualifications will be an advantage.

As part of McCarthy & Stone Management Service, a successful and fast expanding national company, you'll get all the support you need to help you meet your career goals.

As part of McCarthy & Stone Management Service, a successful and fast expanding national company, you'll get all the support you need to help you meet your career goals