Sales Administrator/ Customer Service Adviser

We are looking for a pro-active, reliable individual, who can remain calm under peaks of pressure with a can-do, team mentality to work with the team & growing company with the following attributes.
*Dedicated, *Respectful, works with *Integrity, *Valuable & someone who always strives for *Excellence.
Your main duties will include;
* Actioning inbound and outbound calls to our funders, dealers and customers.
* Ensure e-mail/ message queries are responded to within 24 hours SLA.
* Work through and action daily reports
* Manage customer orders and be proactive to ensure customers' expectations are met
* Work alongside Sales and other business teams to ensure the best customer journey.
* Maintain a good working relationship with our funders.
* Checking customer documentation.
* Arranging collections & deliveries between our customers, dealers and finance providers
* Compliant Handling.
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Experience;
* Experience in a busy, fast paced environment.
* Able to work confidently and calmly under pressure.
* Previous administration/ customer service/ complaint handling experience.
* Quick Learner.
* A high professional level of oral and written communication skills.
* Excellent attention to detail, whilst working at a fast pace.
* Good computer skills including knowledge of Word, Excel and Outlook.
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What we Offer;
* Training
* Quarterly recognition awards (peer to peer voting)
* Company Pension
* Yearly Bonus (Target & Performance related)
* Perkbox (Discounts)
* Yearly Pay Reviews
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This is an exciting time to work with our ever-growing company, if this role interests you please click Apply.
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Select Car Leasing Values
DRIVE:
Dedication
Respect
Integrity
Value
Excellence