IT Change & Transition Manager
IT Change & Transition Manager
Location: Swindon
Salary: c.50K basic salary
Core purpose of the role is to take responsibility for ensuring that Change Policy, Process and Procedure is followed to a high standard.
Key Responsibilities:
* Running Technical Assessment meeting and the CAB.
* Monitor change process effectiveness and efficiency by producing management reports and analysis.
* Follow up on on any change related operational risks, looking at lessons learnt to improve the change process.
* Maintain service catalogue, making sure that each key area is evaluated, authorised and added to service catalogue.
What we're looking for:
* Proven experience implementing Service Transition processes based on best practice.
* ITIL Foundation V3 is preferred.
* In-depth knowledge of service management
* Understanding of IT Support and how new services environment, preferable.
For more information about this opportunity please contact:
co .uk
(phone number removed)
Location: Swindon
Salary: c.50K basic salary
Core purpose of the role is to take responsibility for ensuring that Change Policy, Process and Procedure is followed to a high standard.
Key Responsibilities:
* Running Technical Assessment meeting and the CAB.
* Monitor change process effectiveness and efficiency by producing management reports and analysis.
* Follow up on on any change related operational risks, looking at lessons learnt to improve the change process.
* Maintain service catalogue, making sure that each key area is evaluated, authorised and added to service catalogue.
What we're looking for:
* Proven experience implementing Service Transition processes based on best practice.
* ITIL Foundation V3 is preferred.
* In-depth knowledge of service management
* Understanding of IT Support and how new services environment, preferable.
For more information about this opportunity please contact:
co .uk
(phone number removed)