Business Support Administrator

09 Jun 2022
07 Jul 2022
Contract Type
Full Time
Our client has an exciting opportunity for a Business Support Administrator to join the team based in Luton. You will be joining on a full-time fixed term basis of 9 months and in return you will receive a competitive salary.

Our client enables primary and acute care by solving problems - whether that's staffing a high-volume rota, providing critical locum coverage, or finding opportunities for healthcare professionals to contribute their expertise - every day they are entrusted as a key enabler of primary and acute care.

About the role:

The Business Support Administrator provides a supporting role for the primary care division for all operational matters. The primary duty is to ensure the sales teams run efficiently by providing proper communication, accurate data, as well as, to provide all other administration services required.

Your responsibilities as their Administrator will include to:

Resolve timesheet queries, keeping a log of issues so that trends can be identified and process improvements implemented

Build strong internal relationships with the payroll and billing team to ensure effective query resolution

Ensure booking confirmations are returned from clients and candidates

Ensure best practice is being adhered to with the sales operations department

At all times comply with company policies, procedures, and instructions

Respond to queries from candidates, clients, and internal employees in a timely and appropriate way

Answering incoming calls; taking messages and re-directing calls in a helpful, courteous and welcoming manner, being aware of the need to maintain confidentiality at all times

Dealing with email enquiries and working with recruitment consultants to provide solutions

Build and maintain knowledge of the CRM system and ensure the CRM is the system of record for all transaction

Support with creation of reports and presentations to enable effective client reviews and business development activities

Other tasks which may be assigned from time to time, and which contribute to the overall success of the Company

What they're looking for in their Administrator:

Excellent organisational and time management skills

Good IT skills, including knowledge of a range of software packages

The capacity to prioritise tasks and work under pressure

Ability to liaise well with others and delegate tasks

Strong oral and written communication skills

Ability to work on your own initiative

Attention to detail

Flexibility and adaptability to changing workloads

Problem-solving skills and project management ability

If you feel you are the right candidate for this Business Support Administrator role, then please click 'apply' now! They'd love to hear from you

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