Travel Call Centre Agent

Recruiter
Confidential
Location
Exeter
Salary
Competitive
Posted
09 Jun 2022
Closes
07 Jul 2022
Contract Type
Permanent
Hours
Full Time
If you have a passion for Travel and Tourism then we want to hear from you.
We are looking for motivated individuals to join our growing team at Sitel Exeter! Are you passionate about delivering excellent customer service, driven by success and eager to solve problems? Keep reading below and hit that apply button!
No experience is needed as full training will be provided!
The perks:
* Permanent Contract with Sitel representing Flybe
* GBP10.39 per hour
* Full time, opening hours Monday to Friday 10am to 6pm, Saturday 8am to 4pm and Sunday 10am to 6pm. Working 1 in 3 weekends with days off in the week when you do!
* Weekly Pay
* City centre location right next to main transport links
* 28 days paid holiday per year with buy holiday scheme
* Refer a friend incentive - Earn up to GBP500 per successful referral!!
* A bright, refurbished, place to work with excellent staff facilities for ALL employees
* Genuine Career Opportunity to move within the business
The role:
* Liaising with customers via phone and email to answer travel queries.
* Dealing with Inbound Enquiries.
* Making outbound calls to make alternative arrangements where necessary.
* Amending bookings.
What we need from you in order to be successful?
* A willingness to learn new skills
* Be resilient when dealing with more challenging customers. But polite at the same time.
* Talking is your thing, enjoy building rapport with people
* A willingness to work with customers and solve their problems
Our Location
It's really important you are able to commute to our site so please check the below address before applying: 3 Manor Court, Dix's Field, Exeter EX1 1ST
What are you waiting for? Start your Sitel journey and click apply!
Data Notice
The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection processes of Sitel and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by UK legislation and then destroyed