Internal Communications Manager
- Recruiter
- Confidential
- Location
- Newcastle Upon Tyne
- Salary
- 49171.00 - 59589.00 GBP Annual
- Posted
- 10 Jun 2022
- Closes
- 28 Jun 2022
- Sectors
- Marketing, PR & Advertising
- Contract Type
- Permanent
- Hours
- Full Time
DWP. Digital with Purpose.
DWP is the UK's biggest government department. And right now we're taking on a digital transformation that is changing the way we support 25 millions daily users, and make payments worth GBP195Bn a year.
We're looking for a skilled Communications professional to join our brilliant, award-winning Digital Engagement team.
We're the communications specialists responsible for telling the story of DWP's huge digital transformation, of how our expert in-house digital teams are building and modernising DWP's products and services.
We engage DWP colleagues, build the DWP Digital brand, and help reach the digital experts we need to hire to deliver a generational change to government products and services.
And we're good at it - we won LinkedIn's Best Talent Brand in 2021.
Delivering with Pride.
You'll join our multi award-winning Digital Engagement team. We work at the heart of the DWP Digital, setting out the overall strategy and role for communications and engagement across Digital. The team develops innovative communications strategies and delivery plans to engage multiple audiences.
We're building a team which works inclusively and collaboratively across channels and audiences to deliver innovative communications and engagement activity.
Your job will be to lead a team, driving and delivering strategic internal communications and engagement across Digital Group and DWP.
You will work closely with the Head of Digital Engagement on a fully joined-up strategy spanning our internal and external engagement priorities.
This will include:
Development and delivery of internal engagement strategies so DWP colleague understand what their works means, have the information they need to do their jobs, and feel part of the organisation.
Develop strategies on how Digital is changing - how we deliver services, encouraging adoption of new workplace technology and minimising the impact of service disruption when it occurs.
Leading on briefings for Digital Group. You'll ensure that the group communicates with ministers, parliamentarians, NAO and other important stakeholders with absolute clarity, consistency, and transparency.
Overseeing our major incident communications model, ensuring we keep colleagues informed and engaged when disruption occurs through targeted, transparent and helpful information (this is a 24/7 service and will involve out-of-hours on-call work, shared with other colleagues).
Providing strong professional leadership to team members and the wider Digital Engagement Community, coaching and motivating, and empowering them to be creative and at their best.
Your skills and experience:
Proven expertise in internal engagement strategies which deliver measurable business outcomes, and ability to align these effectively at strategic and delivery level with wider communications activities
Proven strategic communications skills across the planning and delivery lifecycle
Ability to lead multiple teams in identifying and applying insight, developing and implementing innovative and effective communications plans, and using evaluation data to measure and improve activity.
Excellent influencing and relationship-building skills at all levels, and a highly-collaborative, team-playing approach.
Evidence of strong political awareness, professional judgement and ability to deal with ambiguity, and a track record of providing clear, balanced, credible advice at senior level.
Excellent people and project leadership skills: able to direct, motivate and support large teams, maximising performance and protecting wellbeing, including during periods of pressure.
Experience of working in a large and complex organisation.
Details. Wages. Perks.
You'll join us in your choice of our brilliant digital hubs in Blackpool, Manchester, Leeds, Newcastle or Sheffield.
We also all have the tech and tools we need to enable our people to work flexibly. We offer a hybrid model with 60% home working.
We offer salary up to GBP59,589 and a brilliant civil service pension with 27% employer contributions.
You'll start on 26 days leave, rising to 31 over time. Plus all the usual public holidays, and the option to take up to 3 extra days a month on flexi.
We have a broad benefits package built around your work-life balance which includes:
Flexible working
Family friendly policies
Volunteering and charitable giving
Discounts and savings on shopping, fun days out and more
Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
Sports and social activities
Learning and development, including coaching, mentoring, qualifications and accreditation, career progression opportunities and lots more.
CLICK APPLY for further information and to start your application on Civil Service Jobs
DWP is the UK's biggest government department. And right now we're taking on a digital transformation that is changing the way we support 25 millions daily users, and make payments worth GBP195Bn a year.
We're looking for a skilled Communications professional to join our brilliant, award-winning Digital Engagement team.
We're the communications specialists responsible for telling the story of DWP's huge digital transformation, of how our expert in-house digital teams are building and modernising DWP's products and services.
We engage DWP colleagues, build the DWP Digital brand, and help reach the digital experts we need to hire to deliver a generational change to government products and services.
And we're good at it - we won LinkedIn's Best Talent Brand in 2021.
Delivering with Pride.
You'll join our multi award-winning Digital Engagement team. We work at the heart of the DWP Digital, setting out the overall strategy and role for communications and engagement across Digital. The team develops innovative communications strategies and delivery plans to engage multiple audiences.
We're building a team which works inclusively and collaboratively across channels and audiences to deliver innovative communications and engagement activity.
Your job will be to lead a team, driving and delivering strategic internal communications and engagement across Digital Group and DWP.
You will work closely with the Head of Digital Engagement on a fully joined-up strategy spanning our internal and external engagement priorities.
This will include:
Development and delivery of internal engagement strategies so DWP colleague understand what their works means, have the information they need to do their jobs, and feel part of the organisation.
Develop strategies on how Digital is changing - how we deliver services, encouraging adoption of new workplace technology and minimising the impact of service disruption when it occurs.
Leading on briefings for Digital Group. You'll ensure that the group communicates with ministers, parliamentarians, NAO and other important stakeholders with absolute clarity, consistency, and transparency.
Overseeing our major incident communications model, ensuring we keep colleagues informed and engaged when disruption occurs through targeted, transparent and helpful information (this is a 24/7 service and will involve out-of-hours on-call work, shared with other colleagues).
Providing strong professional leadership to team members and the wider Digital Engagement Community, coaching and motivating, and empowering them to be creative and at their best.
Your skills and experience:
Proven expertise in internal engagement strategies which deliver measurable business outcomes, and ability to align these effectively at strategic and delivery level with wider communications activities
Proven strategic communications skills across the planning and delivery lifecycle
Ability to lead multiple teams in identifying and applying insight, developing and implementing innovative and effective communications plans, and using evaluation data to measure and improve activity.
Excellent influencing and relationship-building skills at all levels, and a highly-collaborative, team-playing approach.
Evidence of strong political awareness, professional judgement and ability to deal with ambiguity, and a track record of providing clear, balanced, credible advice at senior level.
Excellent people and project leadership skills: able to direct, motivate and support large teams, maximising performance and protecting wellbeing, including during periods of pressure.
Experience of working in a large and complex organisation.
Details. Wages. Perks.
You'll join us in your choice of our brilliant digital hubs in Blackpool, Manchester, Leeds, Newcastle or Sheffield.
We also all have the tech and tools we need to enable our people to work flexibly. We offer a hybrid model with 60% home working.
We offer salary up to GBP59,589 and a brilliant civil service pension with 27% employer contributions.
You'll start on 26 days leave, rising to 31 over time. Plus all the usual public holidays, and the option to take up to 3 extra days a month on flexi.
We have a broad benefits package built around your work-life balance which includes:
Flexible working
Family friendly policies
Volunteering and charitable giving
Discounts and savings on shopping, fun days out and more
Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
Sports and social activities
Learning and development, including coaching, mentoring, qualifications and accreditation, career progression opportunities and lots more.
CLICK APPLY for further information and to start your application on Civil Service Jobs