Operations Administrator
- Recruiter
- Confidential
- Location
- Bristol
- Salary
- 21000.00 - 23000.00 GBP Annual
- Posted
- 08 Jun 2022
- Closes
- 06 Jul 2022
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Job Title: Administrator / Controller
Location: Avonmouth, Bristol
Salary: GBP21,000 - GBP23,000 depending on experience
Job Type: Full Time, Permanent
Hours: 8am - 5pm (flexible), Monday to Friday
Benefits: 20 days Holiday, Life Insurance, and Health Plan
About the role:
To ensure that all customer requirements are dealt with appropriately within company guidelines and procedures whilst ensuring effective use of company assets and resources.
Key responsibilities:
Ensures effective allocation of work to a team of mobile and site-based engineers to ensure optimum productivity whilst ensuring operation within key performance indicators as specified for location
Ensures compliance with all element of Health and Safety legislation
Effectively undertakes all service and breakdown resource allocation to ensure all customer requirements are met in full, whilst making sure that we allocate jobs in the most cost-effective way
Deals with customer enquiries and orders in a professional manner and responds to requirements as a matter of urgency. Ensure potential sales are converted into orders
Ensures timely and complete adherence to all company administrative procedures as set out by company process documents
Ensures operation within key performance indicators as specified for location
Supervises field and site-based staff to ensure optimum productivity whilst working within the working time directive as set by the company
Effectively working with the Contracts department to ensure that all bookings are achieved
Ensure all customer bookings are achieved and if issues cause delays, customers are communicated with at all times
Supports administration department to ensure smooth billing and administrative control of all jobs
Refers issues outside own sphere of decision making authority to Control Team Leader/Location Manager
Undertakes other duties which the company may from time-to-time reasonably request
Complies with all aspects of ISO 9001:2015 under your remitAbout you:
Essential:
Basic Education required
Day to day supervision of Mobile Engineers
Employ limited technical skill without direction
Good customer service skillsDesirable:
Require limited authorization of managerPlease click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of: Timetable Coordinator, Resource Coordinator, Scheduling Assistant, Administrator, Scheduling Assistant, Appointment Administrator, Operations Scheduler, Customer Service Administrator, Business Support, Office Support, Logistics Coordinator may also be considered for this role
Location: Avonmouth, Bristol
Salary: GBP21,000 - GBP23,000 depending on experience
Job Type: Full Time, Permanent
Hours: 8am - 5pm (flexible), Monday to Friday
Benefits: 20 days Holiday, Life Insurance, and Health Plan
About the role:
To ensure that all customer requirements are dealt with appropriately within company guidelines and procedures whilst ensuring effective use of company assets and resources.
Key responsibilities:
Ensures effective allocation of work to a team of mobile and site-based engineers to ensure optimum productivity whilst ensuring operation within key performance indicators as specified for location
Ensures compliance with all element of Health and Safety legislation
Effectively undertakes all service and breakdown resource allocation to ensure all customer requirements are met in full, whilst making sure that we allocate jobs in the most cost-effective way
Deals with customer enquiries and orders in a professional manner and responds to requirements as a matter of urgency. Ensure potential sales are converted into orders
Ensures timely and complete adherence to all company administrative procedures as set out by company process documents
Ensures operation within key performance indicators as specified for location
Supervises field and site-based staff to ensure optimum productivity whilst working within the working time directive as set by the company
Effectively working with the Contracts department to ensure that all bookings are achieved
Ensure all customer bookings are achieved and if issues cause delays, customers are communicated with at all times
Supports administration department to ensure smooth billing and administrative control of all jobs
Refers issues outside own sphere of decision making authority to Control Team Leader/Location Manager
Undertakes other duties which the company may from time-to-time reasonably request
Complies with all aspects of ISO 9001:2015 under your remitAbout you:
Essential:
Basic Education required
Day to day supervision of Mobile Engineers
Employ limited technical skill without direction
Good customer service skillsDesirable:
Require limited authorization of managerPlease click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of: Timetable Coordinator, Resource Coordinator, Scheduling Assistant, Administrator, Scheduling Assistant, Appointment Administrator, Operations Scheduler, Customer Service Administrator, Business Support, Office Support, Logistics Coordinator may also be considered for this role