Mobile Response Officer
- Recruiter
- Confidential
- Location
- Colchester
- Salary
- Competitive
- Posted
- 09 Jun 2022
- Closes
- 07 Jul 2022
- Sectors
- Banking & Financial Services
- Contract Type
- Permanent
- Hours
- Full Time
Mobile Response Officer
Location Colchester based
Working Hours 48-56 per week as dictated by the needs of the business on a day-to-day basis.
Reporting To: Operations Managers
Main Duties and Responsibilities
Day to Day responsibilities in the following areas;
To provide Locking, Unlocking, Random Mobile visits and attend Alarm Activations at designated customer locations.
To co-operate, work with and liaise with all reasonable requests from the Police and other official authorities. (All such contact MUST be communicated to Control immediately)
To act in a professional, courteous and proper manner to all persons you have direct or indirect contact with whilst carrying out your duties and comply with all company procedures and policies
To always be in possession a valid SIA licence relevant for the sector within which you will be working and to display it clearly whilst on duty.
To protect property of Oakpark Security and prevent misuse or abuse (including telephone communication equipment).
To conduct safety inspections of Company vehicles at the start and end of each shift.
To utilise Company Apps and those of our customers where required.
To drive Company vehicles in a manner that is within the law and respectful of other road users.
To be aware of the Assignment Instructions, Environmental responsibilities and site-specific Health and Safety Instructions and adhere to them at all times.
To ensure your uniform is maintained in a clean, presentable, workable condition.
To ensure personal conduct satisfies the company requirements at all times whilst on duty.
To inform your employer and the SIA of any changes to your address and any other changes as detailed within your Terms and Conditions of employment
Present a positive image of Oakpark Security at all times.
Maintain effective relationships with clients, colleagues, suppliers, external partners and other stakeholders to ensure cohesive delivery of services.
Complete all training and compliance with company policies in relation to the use of vehicles, equipment and PPE.
Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training/development activities.
Special Conditions:
Ensure compliance with statutory requirements and local protocols including for example the GDPR confidentiality policies; organisational policies, and Health and Safety at Work requirements.
Carry out duties in line with organisational policy on Equality and Diversity and be sensitive and caring to the needs of others, promoting a positive approach to a harmonious working environment.
Promote and safeguard the welfare of children, young people and vulnerable adults that you come into contact with through practice.
Customer Care
Proactively maintain regular engagement with key client contacts in line with client expectations.
Financial Responsibilities
This post holder has no authority for financial approval or to commit Oakpark Security Systems Ltd to any financial agreements
General Accountabilities and Responsibilities
Ensure compliance with appropriate legislation, Code of Conduct, policies and procedures.
Treat all information acquired through your employment, both formally and informally, in strict confidence. Any breach of which will be regarded as subject to disciplinary investigation.
Ensure compliance with and actively promote Health and Safety at work legislation, policies and procedures.
Carry out any other duties as may be required by the company from time to time.
The foregoing is not exhaustive, nor is it intended to be. The role will require considerable flexibility, both in terms of specific tasks and Hours of work, although the Company will always try to minimise disruption to the work/life balance of the role.
Your Package:
* GBP10 per hour.
* Company pension scheme.
Our colleagues are important to us and this is why we place a priority on looking after our Vertas Family through the below rewards and wellbeing package.
Online wellbeing support for all colleagues and their household including:
* Virtual GP Appointments.
* Second Medical Opinion.
* Help to stop smoking.
* Mental Health Counselling.
* How to prevent burnout at work.
* Life Events Counselling.
* Healthy Living Support including personal exercise and diet plan.
* Financial Guidance on budgeting and financial education.
* Legal guidance to simplify and signpost on legal issues or concerns.
In addition we also offer the following to all colleagues:
* LifeWorks Discount Scheme.
* Personal Development Opportunities.
* Mental Health First Aiders.
* Annual Colleague Awards
Location Colchester based
Working Hours 48-56 per week as dictated by the needs of the business on a day-to-day basis.
Reporting To: Operations Managers
Main Duties and Responsibilities
Day to Day responsibilities in the following areas;
To provide Locking, Unlocking, Random Mobile visits and attend Alarm Activations at designated customer locations.
To co-operate, work with and liaise with all reasonable requests from the Police and other official authorities. (All such contact MUST be communicated to Control immediately)
To act in a professional, courteous and proper manner to all persons you have direct or indirect contact with whilst carrying out your duties and comply with all company procedures and policies
To always be in possession a valid SIA licence relevant for the sector within which you will be working and to display it clearly whilst on duty.
To protect property of Oakpark Security and prevent misuse or abuse (including telephone communication equipment).
To conduct safety inspections of Company vehicles at the start and end of each shift.
To utilise Company Apps and those of our customers where required.
To drive Company vehicles in a manner that is within the law and respectful of other road users.
To be aware of the Assignment Instructions, Environmental responsibilities and site-specific Health and Safety Instructions and adhere to them at all times.
To ensure your uniform is maintained in a clean, presentable, workable condition.
To ensure personal conduct satisfies the company requirements at all times whilst on duty.
To inform your employer and the SIA of any changes to your address and any other changes as detailed within your Terms and Conditions of employment
Present a positive image of Oakpark Security at all times.
Maintain effective relationships with clients, colleagues, suppliers, external partners and other stakeholders to ensure cohesive delivery of services.
Complete all training and compliance with company policies in relation to the use of vehicles, equipment and PPE.
Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training/development activities.
Special Conditions:
Ensure compliance with statutory requirements and local protocols including for example the GDPR confidentiality policies; organisational policies, and Health and Safety at Work requirements.
Carry out duties in line with organisational policy on Equality and Diversity and be sensitive and caring to the needs of others, promoting a positive approach to a harmonious working environment.
Promote and safeguard the welfare of children, young people and vulnerable adults that you come into contact with through practice.
Customer Care
Proactively maintain regular engagement with key client contacts in line with client expectations.
Financial Responsibilities
This post holder has no authority for financial approval or to commit Oakpark Security Systems Ltd to any financial agreements
General Accountabilities and Responsibilities
Ensure compliance with appropriate legislation, Code of Conduct, policies and procedures.
Treat all information acquired through your employment, both formally and informally, in strict confidence. Any breach of which will be regarded as subject to disciplinary investigation.
Ensure compliance with and actively promote Health and Safety at work legislation, policies and procedures.
Carry out any other duties as may be required by the company from time to time.
The foregoing is not exhaustive, nor is it intended to be. The role will require considerable flexibility, both in terms of specific tasks and Hours of work, although the Company will always try to minimise disruption to the work/life balance of the role.
Your Package:
* GBP10 per hour.
* Company pension scheme.
Our colleagues are important to us and this is why we place a priority on looking after our Vertas Family through the below rewards and wellbeing package.
Online wellbeing support for all colleagues and their household including:
* Virtual GP Appointments.
* Second Medical Opinion.
* Help to stop smoking.
* Mental Health Counselling.
* How to prevent burnout at work.
* Life Events Counselling.
* Healthy Living Support including personal exercise and diet plan.
* Financial Guidance on budgeting and financial education.
* Legal guidance to simplify and signpost on legal issues or concerns.
In addition we also offer the following to all colleagues:
* LifeWorks Discount Scheme.
* Personal Development Opportunities.
* Mental Health First Aiders.
* Annual Colleague Awards