Mansion House Assistant Manager
- Recruiter
- Archerfield
- Location
- North Berwick
- Salary
- Competitive
- Posted
- 08 Jun 2022
- Closes
- 06 Jul 2022
- Sectors
- Catering & Hospitality
- Contract Type
- Permanent
- Hours
- Full Time
We Play A Different Game
With a wide choice of historic and contemporary secluded accommodation, a world class Spa, state of the art Performance Centre and two links golf courses of Championship standard, Archerfield offers an unrivalled experience for both Members and Guests.
The Archerfield Estate is located just 18 miles from the centre of Edinburgh along the spectacular coastline and just a short distance from North Berwick, Haddington and other East Lothian towns.
Join Our Mansion House Team
We are currently seeking an enthusiastic and highly motivated Assistant House Manager to set and maintain standards of service which constantly meet and exceed Members and Guest's expectations. This is a permanent Full-Time position.
In this role you will be managing our team in our Exclusive use venue, Archerfield House, and also assisting with the management of private functions at our dedicated Waterfront Events venue.
What you'll be doing in this role:
- Providing consistently excellent customer service
- Managing and developing a dedicated team
- Ensure that the highest service is consistently delivered throughout the department
- Developing ways of increasing quality of service in order to exceed Members and Guests expectations
- Ensuring that the team are well trained, motivated and that the correct operating procedures are followed
- Dealing with any problems that may arise to minimise complaints
- Assist the House Manager with daily task and manage operations in their absence
Who are we looking for:
- Preferred experience in a similar position, working to high standards
- Passion for delivering exceptional Customer Service
- Effective communication and management skills
- Fantastic eye for detail
- Professional approach with enthusiastic personality and ability lead a team
- Strong team player with ability to lead by example
What we give you:
-Competitive salary
-Estate based incentive and discount schemes
-Excellent training and development opportunities
If you feel you have the necessary skills and experience, then in the first instance please contact Tom Wellwood.