2nd/3rd Line IT Support ??? Swindon ??? GBP30,000 to GBP40,000
- Recruiter
- Confidential
- Location
- Swindon
- Salary
- 30000.00 - 40000.00 GBP Annual
- Posted
- 08 Jun 2022
- Closes
- 06 Jul 2022
- Sectors
- IT, IT Support
- Contract Type
- Permanent
- Hours
- Full Time
2nd/3rd Line IT Support - Swindon - GBP30,000 to GBP40,000
Lynx Recruitment are working with a fantastic MSP (Managed Service Provider) and due to continued growth, an opportunity for a 2nd/3rd Line IT Support Engineer to join their existing team in this specialised role paying between GBP30,000pa - GBP40,000pa depending on experience.
About the role:
The position is based out onsite at one of their clients' offices five days per week. There will be some travel to other clients in around Swindon and Newbury areas as and when required. You will be dealing with clients face-to-face including escalations and so previous experience working in this setting is essential.
Job Description:
Your role will be to provide technical advice and practical assistance to our onsite clients and end users including the following functions:
* Assisting in 2nd/3rd line technical support to our client's staff, answering support queries.
* Implementing IMACS (Install, Moves and Changes).
* Provide 2nd line server support in conjunction with our Service Desk team.
* Diagnosing and resolving of complex issues in a Microsoft environment:
* Windows Server 2019
* Hyper-V
* Exchange
* SQL
* Active Directory
* Microsoft 365
* Azure
* SharePoint
* Ideally CCNA
If this role is of interest, then please forward me your most up to date CV.
2nd/3rd Line IT Support - Swindon - GBP30,000 to GBP40,000
Lynx Recruitment are working with a fantastic MSP (Managed Service Provider) and due to continued growth, an opportunity for a 2nd/3rd Line IT Support Engineer to join their existing team in this specialised role paying between GBP30,000pa - GBP40,000pa depending on experience.
About the role:
The position is based out onsite at one of their clients' offices five days per week. There will be some travel to other clients in around Swindon and Newbury areas as and when required. You will be dealing with clients face-to-face including escalations and so previous experience working in this setting is essential.
Job Description:
Your role will be to provide technical advice and practical assistance to our onsite clients and end users including the following functions:
* Assisting in 2nd/3rd line technical support to our client's staff, answering support queries.
* Implementing IMACS (Install, Moves and Changes).
* Provide 2nd line server support in conjunction with our Service Desk team.
* Diagnosing and resolving of complex issues in a Microsoft environment:
* Windows Server 2019
* Hyper-V
* Exchange
* SQL
* Active Directory
* Microsoft 365
* Azure
* SharePoint
* Ideally CCNA
If this role is of interest, then please forward me your most up to date CV.
2nd/3rd Line IT Support - Swindon - GBP30,000 to GBP40,000