Claims Advisor - Customer Service
- Recruiter
- Confidential
- Location
- Peterborough
- Salary
- 18000.00 - 23000.00 GBP Annual
- Posted
- 08 Jun 2022
- Closes
- 06 Jul 2022
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Claims Advisor required in Peterborough
Motor Warranty Claims - Accident Management
Full time, permanent job: Monday-Friday 9.00am - 5.30pm
(We do have 1x Part Time opportunity available, flexible hours, 4 hours per day)
GBP18,000 - GBP20,000 + bonuses (based on reviews)
The role:
Speaking with customers, listening and remaining calm, asking the right questions to obtain the relvant information required to assist you in processing their claim. You'll need to be accurate, checking facts and asking questions in order to make the right decisions about their warranty claim. You'll work in a small team alongside a qualified Vehicle Technician who will be able to assist with the technical elements of the claim, so don't worry if you don't know a thing about cars and mechanics!
The company:
A well-established and respected company within the Car Warranty sector of the Automotive industry. An office- style call centre environment, with a positive atmosphere and can-do mentality. You'll be able to earn bonus on top of your basic salary for each 5* review, there are pathways to progression for those wanting future opportunities, and a generous 25 days holiday + bank holidays.
Requirements:
Computer literate;
Empathetic & able to deal calmly with customers;
Able to follow a process (not scripted);
Great customer service skills;
Well organised, good administrative skills.
Ideally you'll have some form of office-based customer service experience working with customers via telephone and e-mail, have knowledge of formal letter writing skills as well as the ability to compose a professional email.
Immediate start available.
Full company details available on application. Apply now with your full CV to Hollie or Mary at WeRecruit Auto Ltd quoting job reference ST513
Customer Service - Contact Centre - Call Centre - Office - Telephone - Telephonist - Administrator - Warranty Claims Advisor - Claims Handler - Customer Service Advisor - Customer Service Assistant - Admin
Full Time - Permanent - Job
Follow us on
Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities
Motor Warranty Claims - Accident Management
Full time, permanent job: Monday-Friday 9.00am - 5.30pm
(We do have 1x Part Time opportunity available, flexible hours, 4 hours per day)
GBP18,000 - GBP20,000 + bonuses (based on reviews)
The role:
Speaking with customers, listening and remaining calm, asking the right questions to obtain the relvant information required to assist you in processing their claim. You'll need to be accurate, checking facts and asking questions in order to make the right decisions about their warranty claim. You'll work in a small team alongside a qualified Vehicle Technician who will be able to assist with the technical elements of the claim, so don't worry if you don't know a thing about cars and mechanics!
The company:
A well-established and respected company within the Car Warranty sector of the Automotive industry. An office- style call centre environment, with a positive atmosphere and can-do mentality. You'll be able to earn bonus on top of your basic salary for each 5* review, there are pathways to progression for those wanting future opportunities, and a generous 25 days holiday + bank holidays.
Requirements:
Computer literate;
Empathetic & able to deal calmly with customers;
Able to follow a process (not scripted);
Great customer service skills;
Well organised, good administrative skills.
Ideally you'll have some form of office-based customer service experience working with customers via telephone and e-mail, have knowledge of formal letter writing skills as well as the ability to compose a professional email.
Immediate start available.
Full company details available on application. Apply now with your full CV to Hollie or Mary at WeRecruit Auto Ltd quoting job reference ST513
Customer Service - Contact Centre - Call Centre - Office - Telephone - Telephonist - Administrator - Warranty Claims Advisor - Claims Handler - Customer Service Advisor - Customer Service Assistant - Admin
Full Time - Permanent - Job
Follow us on
Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities