Customer Service Account Manager

Recruiter
Confidential
Location
London
Salary
10% bonus
Posted
01 Jun 2022
Closes
29 Jun 2022
Contract Type
Permanent
Hours
Full Time
Customer Service Account Manager

London (SE1)

GBP32,000 - GBP38,000 + 10% bonus

Permanent

This is a newly created role working for an established and professional business in London. We are looking for a exceptional individual to join as Customer Service Account Manager. You will need excellent sales support, administration and customer service experience along with experience of using Salesforce or a CRM (essential).

You will be an integral part of this sales division and will be the first point of contact for new and existing clients.

This will be a busy all round role with a varied mix of administration, sales support and customer service.

Typical duties include;

Speaking to customers/clients via phone and email
Managing the Salesforce CRM
General sales support/administrative duties
Supporting the operations and sales teams with admin queries and leads
Calling existing customers to check they are receiving the highest level of experience
Managing the sales and customer service InboxThis is a fantastic company with incredible growth plan over the next 2 years, it's an exceptional time to join the business.

If you have a 5* customer service approach, have used Salesforce or a general CRM (essential) with excellent sales support experience then please apply with your updated CV. You can also contact me directly for a confidential chat