Sales Support 12pm - 9pm
Due to an exciting period of growth we are recruiting for a Sales Support on behalf of our client who are a well established manufacturing company based in Greenfield.
This is a key opportunity for a confident, proactive Sale Support who can work closely with Managers and Supervisors to achieve set goals and targets.
Role: Sales Support
Location: Greenfield
Salary: GBP28,000 - GBP30,000
Hours: 12:00 - 21:00 Monday - Friday
Duties :include:
* Deal with any incoming customer enquiries
* Enquiries for sundries could range from a small bracket or replacement 'widget' to full a request for blinds / staging
* work well under pressure. Stays calm. Logically works through the needs of the business and our customer and can 'lead and support' information transfer with our teams in the UK and the USA
* Assist with the planning of the USA manufacturing schedule
* Communication involves telephone conversations and email confirmation, follow up
* Taking payment for sundries, creating relevant orders and distribution of these to the wider business.
* Liaising with customers chasing up their sundry orders, confirming delivery information
* Process sundry orders and customer payment - maintaining a high level of accuracy and in line with GDPR regulations.
* Appointment schedule - To support the sales team, ensure that the weekly customer visit calendar (Google Calendar) is fully accurate with all holidays and all 'planned' customer visits for the next 4-weeks rolling. Escalate to the SD if there are any 'clashes' with more than one sales exec out on the same day.
* Printout, updated each week, displayed in the sales office???
* Internal parts price list - Maintaining and updating the parts price list with the SOM
* Utilise the agreed reporting template, ensuring that every customer is contacted, initially within 24 hours, without exception. Maintain the Excel spreadsheet as a 'database of customer sundry enquiries' to allow timely follow up
Benefits
* Auto enrolled pension 5% 3%
* Annual Bonus GBP500
* Christmas party
* Holiday Entitlement 20 days + Bank Holidays
* Vouchers
Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn't been successful. Mpeople wishes you all the best in your job search
This is a key opportunity for a confident, proactive Sale Support who can work closely with Managers and Supervisors to achieve set goals and targets.
Role: Sales Support
Location: Greenfield
Salary: GBP28,000 - GBP30,000
Hours: 12:00 - 21:00 Monday - Friday
Duties :include:
* Deal with any incoming customer enquiries
* Enquiries for sundries could range from a small bracket or replacement 'widget' to full a request for blinds / staging
* work well under pressure. Stays calm. Logically works through the needs of the business and our customer and can 'lead and support' information transfer with our teams in the UK and the USA
* Assist with the planning of the USA manufacturing schedule
* Communication involves telephone conversations and email confirmation, follow up
* Taking payment for sundries, creating relevant orders and distribution of these to the wider business.
* Liaising with customers chasing up their sundry orders, confirming delivery information
* Process sundry orders and customer payment - maintaining a high level of accuracy and in line with GDPR regulations.
* Appointment schedule - To support the sales team, ensure that the weekly customer visit calendar (Google Calendar) is fully accurate with all holidays and all 'planned' customer visits for the next 4-weeks rolling. Escalate to the SD if there are any 'clashes' with more than one sales exec out on the same day.
* Printout, updated each week, displayed in the sales office???
* Internal parts price list - Maintaining and updating the parts price list with the SOM
* Utilise the agreed reporting template, ensuring that every customer is contacted, initially within 24 hours, without exception. Maintain the Excel spreadsheet as a 'database of customer sundry enquiries' to allow timely follow up
Benefits
* Auto enrolled pension 5% 3%
* Annual Bonus GBP500
* Christmas party
* Holiday Entitlement 20 days + Bank Holidays
* Vouchers
Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn't been successful. Mpeople wishes you all the best in your job search