Service Delivery Manager Ports Based

A Top 50 recruiter with a turnover of GBP100 million, Stafforce is one of the UK's leading independent recruiters. We have a passion for people and are looking for a dynamic, ambitious, and energetic Service Delivery Manager to lead our operation in Liverpool. This position would suit an ambitious, experienced Senior Recruitment Consultant, Contract Manager or Branch Manager with a flair for operational delivery and client management, looking to enter a non-sales role.Working at Stafforce is so much more than just a job. You will receive a market-leading total rewards package consisting of a competitive salary and commission structure, annual profit share, reward and recognition package and access to a wide range of complimentary employee well-being services. We recruit for attitude and train for success, so we'll also support your development through our clear path development programme and leadership academy.Sound good?The role:

• Accountable for the delivery, development, continuous improvement, and retention of clients.
• Develop and maintain robust, meaningful, and mutually beneficial relationships - always working in true partnership.
• Establish and maintain structured communication and service review plans with key stakeholders ensuring development and delivery of agreed client strategy.
• Implement and drive the recruitment plan, develop the labour pool, and exceed client expectations.
• Identify talent, recruit, induct and coach direct reports.
• Create an engaging and positive working environment, demonstrate Stafforce values and lead from the front.
• Deliver a candidate focused culture, ensure 'right fit', maintain good communication and ensuring an excellent candidate experience is at the heart of all activities.
• Ensuring delivery processes meet and comply with documented quality procedures, client contractual arrangements & SLA's, employment, and recruitment legislation.

The successful candidate will have:

• Previous demonstrable experience in people management, operational delivery, and client management.
• Previous experience in budget control and P&L responsibility.
• Ability to forge strong and collaborative relationships, influencing and presenting at senior level.
• Strong communication skills both written and verbal.
• Innovative and creative, with a continuous improvement approach.
• Ability to organise and prioritise.
• Excels within a fast-paced environment.

If you can demonstrate a passion for sales, the motivation to win and a desire to succeed - then we want to hear from you. To apply, please forward your CV to: