Tourism Team Leader
- Recruiter
- Confidential
- Location
- Cheltenham
- Salary
- Competitive
- Posted
- 18 May 2022
- Closes
- 13 Jun 2022
- Sectors
- Travel & Tourism
- Contract Type
- Permanent
- Hours
- Full Time
Tourism Team Leader Sales- Competitive Salary
Location: Cheltenham,
Our client has an exciting opportunity for a FIT Sales Team Leader to join their team. This role will involve aassisting the manager in overseeing the team with a focus on those in sales. Assisting in ongoing training and development of the sales team working closely with the management team.
RESPONSIBILITIES:
* First point of contact for all sales matters whilst leading the sales team to achieve targets
* Allocate and monitor workload turnaround times for quotes, ensuring agreed times are achieved
* Monitor accuracy of quotations of the team and ensure that standards are maintained
* Assist Tour Consultants with problem solving, providing training or guidance required
* Check, costings, and itinerary content of programmes as part of the coaching process
* Six-month probationary reviews for new starters working in sales with the manager
* Support and assistance to the sales team to ensure their training requirements are being met
* Update the team on best practise, proactively ensure staff have workloads fairly allocated
* Prepare quantitative reports as requested, check, costings and itinerary content of programmes
* Assist with setting up fam trips for agents and ad-hoc pre-priced programs
* Negotiate better hotel rates where our contracted rates are higher than internet rates
* Cost each programme accurately, ensuring the required level of quality/timeframe using TS V2
* Follow up on all new business quoted until a definitive result is obtained
* On confirmation, set up the file and make sure Travel Studio is accurate
* Actively investigate new products/marketing opportunities to achieve greater sales
* Check the final itinerary and Supplier Information Report before it is sent to all suppliers
* Resolve problems which may occur during a tour, in conjunction with the operator
* Maintain professional relationships with suppliers, travel agents, colleagues, clients including face-to-face sales and operations meetings
* Assist the Accounts Department with invoice queries and enter financial data onto Travel
* Ensure that correct funds are received from a client by the agreed dates
* Ensure that client commission payments are made within an agreed time limit
* Actively highlight potential CS/QC problems and take steps to avoid them
* Provide emergency mobile telephone service on a rota basis providing information for emergency file
EXPERIENCE & QUALIFICATIONS:
* Excellent command of the English language, spoken and written
* Preferably some knowledge of one other European language (especially Spanish and Portuguese)
* University degree or similar OR solid and relevant work experience
* Up-to-date knowledge of Outlook, Word, Excel and PowerPoint, numerate, accurate and dedicated
* Good level of geographical and general knowledge of Europe
* Strong appreciation of customer care, accuracy, and deadlines
This is an amazing opportunity for an experienced Team Leam within Foreign International Tourism to join a strong established company. Please contact Alison at i2i Recruitment for IMMEDIATE consideration!
If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.
i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas
Location: Cheltenham,
Our client has an exciting opportunity for a FIT Sales Team Leader to join their team. This role will involve aassisting the manager in overseeing the team with a focus on those in sales. Assisting in ongoing training and development of the sales team working closely with the management team.
RESPONSIBILITIES:
* First point of contact for all sales matters whilst leading the sales team to achieve targets
* Allocate and monitor workload turnaround times for quotes, ensuring agreed times are achieved
* Monitor accuracy of quotations of the team and ensure that standards are maintained
* Assist Tour Consultants with problem solving, providing training or guidance required
* Check, costings, and itinerary content of programmes as part of the coaching process
* Six-month probationary reviews for new starters working in sales with the manager
* Support and assistance to the sales team to ensure their training requirements are being met
* Update the team on best practise, proactively ensure staff have workloads fairly allocated
* Prepare quantitative reports as requested, check, costings and itinerary content of programmes
* Assist with setting up fam trips for agents and ad-hoc pre-priced programs
* Negotiate better hotel rates where our contracted rates are higher than internet rates
* Cost each programme accurately, ensuring the required level of quality/timeframe using TS V2
* Follow up on all new business quoted until a definitive result is obtained
* On confirmation, set up the file and make sure Travel Studio is accurate
* Actively investigate new products/marketing opportunities to achieve greater sales
* Check the final itinerary and Supplier Information Report before it is sent to all suppliers
* Resolve problems which may occur during a tour, in conjunction with the operator
* Maintain professional relationships with suppliers, travel agents, colleagues, clients including face-to-face sales and operations meetings
* Assist the Accounts Department with invoice queries and enter financial data onto Travel
* Ensure that correct funds are received from a client by the agreed dates
* Ensure that client commission payments are made within an agreed time limit
* Actively highlight potential CS/QC problems and take steps to avoid them
* Provide emergency mobile telephone service on a rota basis providing information for emergency file
EXPERIENCE & QUALIFICATIONS:
* Excellent command of the English language, spoken and written
* Preferably some knowledge of one other European language (especially Spanish and Portuguese)
* University degree or similar OR solid and relevant work experience
* Up-to-date knowledge of Outlook, Word, Excel and PowerPoint, numerate, accurate and dedicated
* Good level of geographical and general knowledge of Europe
* Strong appreciation of customer care, accuracy, and deadlines
This is an amazing opportunity for an experienced Team Leam within Foreign International Tourism to join a strong established company. Please contact Alison at i2i Recruitment for IMMEDIATE consideration!
If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.
i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas