Product Manager

We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you.

Job Title: Product Manager
Location: Northampton, UK
Duration: 06 months contract initially

Key Accountabilities

• Lead the business requirements phase end to end - producing clear sets of requirements which enable the business to realise their required benefits
• Responsible for the delivery of pragmatic business and operational design solutions which maximise benefits while achieving the desired business outcomes
• Lead Business Analysis from inception to implementation and transition to BAU
• Endorsing system parameter changes where they impact customers, products and services
• Supporting the implementation of continuous improvement approaches, including Lean
• To ensure that internal controls are in place to safeguard the customer experience
• Supporting that delivery is done to time, cost and quality
• Ensuring that products and services comply with internal and external regulatory requirements
• Identify enhancements/developments and delivery of cost reductions
• Work closely with customers and colleagues to analyse the performance of the existing product set and identify and recommend new solutions to stakeholders
• Monitor change related service level agreements with suppliers
• Develop and implement new business change processes, systems, products and services
• To implement initiatives that deliver high Operational and Service Performance and that are reusable, adaptable and transferable.
• Pivot leadership role within the development and delivery of the STP and MTP
• Responsible for devising and developing approaches that are optimal in delivering high Operational Capability and that are reusable, adaptable and transferable.

Person Specification:

• Strong and proven track record in Business Analyst and Good knowledge of the payment card business and or the payment processing (acquiring) business
• Experienced in implementing new products and services
• Customer orientated - understands how our internal activities affect our customers
• Knowledge of our products and services, the minimum requirements for them and how they have been implemented on our technology platforms
• Experience of continuous improvement and problem solving techniques
• Ability to manage relationships and work effectively in a Matrix
• Attention to detail
• Excellent communicator with colleagues and suppliers at all levels
• Understand the roles, responsibilities and value-add of Brokerage Firm Change Management Community.
• Influencing/networking - developing internal and external business relationships and using own knowledge, skills and experience to influence others opinions and actions
• Flexibility in working hours - off-shore teams and deadline driven

Essential Skills/Basic Qualifications:

• Extensive Business Analyst experience including knowledge of analyst tools and techniques encompassing influencing and negotiating skills to deliver through others
• Strong and proven track record in Business Analysis and good knowledge of the payment card business and or acquiring business with the ability to manage across multiple projects of differing size at any one time
• An ability to rapidly get to the root cause of a problem and identify actions to resolve
• Strong knowledge of Brokerage Firm Payments business processes & a proven track record of delivering change into BI & BX alike.
• Strong relationship management skills, with the ability to demonstrate strong negotiation & persuasion skills.
• Strong commercial and financial skills

Desirable skills/Preferred Qualifications:

• Good knowledge of Brokerage Firm project management framework, including knowledge of regulatory and governance standards
• Agile/Waterfall methodologies
• Scrum/Kanban
• Experience of leading a team of business analyst's from across IT & Business.