Senior Customer Engineer

Hays Specialist Recruitment
17.50 GBP Hourly
14 May 2022
20 May 2022
Contract Type
Full Time

Your new role

Senior Customer Engineer, Edinburgh, GBP17.50 per hour, 6-month contract (possible extension)
Working hours: Monday - Friday (8.30am - 17.00pm).

Your new company

Our client supports companies on their journey to digital transformation. They deliver digital technology to some of the world's greatest organisations. They deliver full life cycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology enabled mobilised teams provide high quality, scalable expertise and support across a wide range of customers the UK. They are a company where people matter. They are diverse, flexible and open.

What you'll be doing

Installing, re-imaging and upgrading OS using build media and network connectivity.

IMAC/D Support - IT equipment Install/Move/Add/Change and Disposal Maintain repairs, spare parts, and components.

Researching and troubleshooting problems as well as resolving incidents and requests through Smartworker (device to be supplied).

Backup, restoration, and migration of user data Smart Hands support with networking, server, and telecommunications technologies .

Ability to research and follow appropriate knowledge base articles

Requirement to work on-call and other after-hours support needs if required (on call is a 1 in 5 week rota)

Various other tasks associated with desk side services Flexibility is an absolute requirement Would require to complete hardware certifications ie HP, Lenovo, Dell Also would be required to complete customer training/clearances once on board.

There is the likelihood that this will be extended into the new year.

What you'll get in return

Well-established remote & on site working environments with a diverse and inclusive team.

High ethos and purpose-driven organisation as well as the opportunity to contract for a reputable and growing organisation.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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