Customer Service Representative

Recruiter
Confidential
Location
Aberdeen
Salary
GBP19,824 + cGBP1,000 commission
Posted
13 May 2022
Closes
07 Jun 2022
Contract Type
Permanent
Hours
Full Time
Customer Service Representative / Branch Assistant
Aberdeen
GBP19,824 + cGBP1,000 bonus
Full time and permanent role

** DRIVING LICENCE REQUIRED**

We are recruiting for a Customer Service Representative for our customer in Aberdeen - one of the leading rental companies in the UK.

If you have experience in a customer-focussed role - whether it be retail, hospitality, customer service or sales - then we would love to hear from you!

As Customer Service Representative you will be responsible for delivering excellent customer service at all times, as well as maximising sales opportunities where possible.

Responsibilities:
• Identify customers' needs, take reservations and close enquiries
• Meet and exceed all customer requirements
• Identify sales opportunities
• Resolve any customer complaints or issues
• Completion of all required documentation

About You:

• Ability to demonstrate excellent customer service
• Excellent communication skills
• Administrative skills
• Computer skills
• Previous experience in a retail or customer-focussed environment
• Must hold full UK driving licence (must have held for 12 months minimum)

Salary & Shifts:

• Salary of GBP19,657 + cGBP1,000 bonus
• 40 hours per week
• Monday-Saturday operation (Saturdays on rota)
• 9-5pm
• 28 days holiday
• Pension scheme
• Summer and Christmas events

If this role sounds of interest, then please email an up-to-date copy of your CV for consideration