Experienced Claims Handler

Job Title: Experienced Claims HandlerContract Type: Permanent Full Time or Part TimeSalary Range: GBP23,700 - GBP28,000Location: GloucesterExperienced Claims Handlers: If you are an experienced Claims Handler looking to expand and develop your career and knowledge, we have the ideal opportunity for you. Our experienced Claims Handler role is ideal to progress and develop your career within an award-winning Insurance Company, who has been recognised as a UK Top Employer and a finalist in the Insurance Times - Claims Excellence Awards 2022.

At Ageas, our Motor Claims departments are a varied and engaging environment where our colleagues are encouraged to work proactively. Our Claims Handler roles cover a broad aspect of claims from managing our customers own damage claim through to managing the third party damage and credit hire claim or the recovery aspect. The role will allow you the opportunity to continue to learn and develop, whilst being supported by a full training programme. We are looking to talk to people with experience of Insurance Claims, whether that be Motor, Home, Pet or Travel products, we see the value in your transferable skills and can offer you the opportunity to progress with your career. Ageas offers numerous training programmes and a career path, whether that be technical or leadership.

We operate a hybrid working model, where we trust our employees to work from home the majority of the week, however, understand the importance of teamwork, social interaction, one to one support and building your internal network. We are flexible on full time or part time hours and are willing to discuss your requirements as we value a work life balance.

Our emphasis on quality means that, from the moment a customer calls to make a claim, you will provide a high level of customer service, demonstrating accuracy, efficiency and a positive approach at a time when they need it the most. We are looking for resilient, adaptable and passionate individuals experienced in claims handling, who thrive in challenging situations and pride themselves on providing a fantastic claims journey.

Our culture supports a diverse and nurturing environment where we engage with employees, who are proud to be part of a Group that offers funded qualifications and the opportunity to grow in a stimulating and constantly evolving work environment.Skills and experience you need as Experienced Claims Handler

• Experience in an Insurance Claims Handling environment
• Keen interest in self-development.
• Previous knowledge of insurance policies and procedures.
• A competent and logical decision maker.
• Organised with the ability to plan and prioritise.
• You will have excellent communication skills and be capable of dealing with a range of people from customers through to lawyers.
• Possess an inquisitive nature, with the curiosity and drive to successfully investigate and negotiate claims.
• Someone who has fantastic attention to detail and is able to deal with multiple demands.
• Flexible approach to change and team working.

Here are some of the benefits you can enjoy within the Experienced Claims Handler role based in Gloucester:

• A competitive pension for which Ageas will pay twice the amount.
• Generous amount of holidays with the option to buy up to 5 additional days.
• Annual Salary review.
• Discretionary annual bonus based on personal and company performance.
• Life assurance of 4 x salary with the option to flex up.
• Return to work programme scheme.
• Flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers through our partner Perkz).
• Support groups- well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more.

About Ageas:We're one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter, a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). Our aim is to have great people everywhere in our business and we're always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we're open to discussing flexible working, including full-time, part-time or job share arrangements.To find out more about Ageas, see About Us.

Want to be part of a Winning Team? Come and join Ageas.Click on the 'Apply button' to be considered for our Experienced Claims Handler opportunity at Ageas in Gloucester.