Contact Supervisor
- Recruiter
- Confidential
- Location
- Surrey
- Salary
- 12.00 - 14.00 GBP Hourly
- Posted
- 11 May 2022
- Closes
- 08 Jun 2022
- Sectors
- Travel & Tourism
- Contract Type
- Temporary
- Hours
- Full Time
The purpose of the Contact Supervisor role is to provide safe and meaningful supervised contact for children with their parents, family members or carers. This service is for children who are in the care of the Local Authority. The children could be aged from birth all the way up to teenagers with the majority of contacts being for younger children.
A typical day could be preparing for contact by reading recent information and updates about the family then phoning a school to let them know they are collecting a child for contact. Once at the venue, the Contact Supervisor would observe the contact whilst taking notes. Once contact is complete, the child is returned to their placement. The Contact Supervisor would then complete a report from which could, in future, be used for court purposes.
Role Responsibilities:
To supervise allocated contacts, provide transport to and from contact venues, maintaining child safety at all times and to intervene in unsafe contact.
Supervisors should own a reliable car and be available to drive wherever required.
Supervisors observe contact between family members and take notes which would later be typed up as a report for Social Workers.
Contact Supervisors sometimes have to manage difficult and challenging situations and you may be required to stop contact if it is not in the child's best interest to continue, this should be in a manner that is not detrimental to the child.
Supervisors should develop working relationships with parents, social workers, foster carers and children.
Supervisors are expected to record within agreed timescales and legal requirements.
Supervisors are to have awareness at all time of issues of safeguarding and to report issues of concern to the Contact Co-ordinator immediately.
Supervisors are required to work as part of a team, attend team meetings, supervision, performance reviews and training to ensure best practice.
Essential Qualifications Knowledge, Skills and Experience:
Experience of working with children and families in need in a paid or voluntary capacity
You must be IT literate
You must be able to evidence continual professional development
You must be client-sector focussed and a team player
Ability to develop effective relationships with children and their carers and other professionals
Capacity to deal with challenging situations
Good verbal communication skills, listening and observation
Able to make independent judgements and exercise initiative within agreed limits
Able to maintain accurate records and present information clearly and concisely
Knowledge of child development and safeguarding
Knowledge of health and safety
You must be able to fulfil the travel requirements of the post
Ability to work flexibly around allocated finishing time to transport children back to carer
Desirable Knowledge, Skills and Experience:
Experience in working within a Children's Services setting
Knowledge of child protection procedures, Looked After Children regulations and other appropriate legislation
Equal Employment Opportunity Disclaimer
Yvonne Lewis Group is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Yvonne Lewis Group is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Yvonne Lewis Group are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Yvonne Lewis Group will not tolerate discrimination or harassment based on any of these characteristics. Yvonne Lewis Group encourages applicants of all ages
A typical day could be preparing for contact by reading recent information and updates about the family then phoning a school to let them know they are collecting a child for contact. Once at the venue, the Contact Supervisor would observe the contact whilst taking notes. Once contact is complete, the child is returned to their placement. The Contact Supervisor would then complete a report from which could, in future, be used for court purposes.
Role Responsibilities:
To supervise allocated contacts, provide transport to and from contact venues, maintaining child safety at all times and to intervene in unsafe contact.
Supervisors should own a reliable car and be available to drive wherever required.
Supervisors observe contact between family members and take notes which would later be typed up as a report for Social Workers.
Contact Supervisors sometimes have to manage difficult and challenging situations and you may be required to stop contact if it is not in the child's best interest to continue, this should be in a manner that is not detrimental to the child.
Supervisors should develop working relationships with parents, social workers, foster carers and children.
Supervisors are expected to record within agreed timescales and legal requirements.
Supervisors are to have awareness at all time of issues of safeguarding and to report issues of concern to the Contact Co-ordinator immediately.
Supervisors are required to work as part of a team, attend team meetings, supervision, performance reviews and training to ensure best practice.
Essential Qualifications Knowledge, Skills and Experience:
Experience of working with children and families in need in a paid or voluntary capacity
You must be IT literate
You must be able to evidence continual professional development
You must be client-sector focussed and a team player
Ability to develop effective relationships with children and their carers and other professionals
Capacity to deal with challenging situations
Good verbal communication skills, listening and observation
Able to make independent judgements and exercise initiative within agreed limits
Able to maintain accurate records and present information clearly and concisely
Knowledge of child development and safeguarding
Knowledge of health and safety
You must be able to fulfil the travel requirements of the post
Ability to work flexibly around allocated finishing time to transport children back to carer
Desirable Knowledge, Skills and Experience:
Experience in working within a Children's Services setting
Knowledge of child protection procedures, Looked After Children regulations and other appropriate legislation
Equal Employment Opportunity Disclaimer
Yvonne Lewis Group is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Yvonne Lewis Group is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Yvonne Lewis Group are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Yvonne Lewis Group will not tolerate discrimination or harassment based on any of these characteristics. Yvonne Lewis Group encourages applicants of all ages