Customer Service Administrator
- Recruiter
- Confidential
- Location
- Cirencester
- Salary
- Competitive
- Posted
- 10 May 2022
- Closes
- 07 Jun 2022
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Temporary
- Hours
- Full Time
Our partner is an international distributor in car, bicycle, motorcycle, truck accessories, and serve thousands of customers throughout the UK. As a Customer Servicer Administrator, you will be a key member of their friendly team in Cirencester, contributing to the continued business success through precise order processing, and customer service to ensure timely and accurate order fulfilment, and customer satisfaction.
Based on the outskirts of Cirencester, you will require a driving license to reliably commute to site.
The shift details:
Monday - Friday
GBP10 per hour
08:30am - 17:00pm (1 hour break)
Potential permanent positions offered after 10-18 weeks, where a pay rise can be achieved.
Outskirts of Cirencester (GL7 6 area)
What's in it for you?
Immediate Starts Available
Refer a friend scheme GBP50 bonus
Competitive salary above living wage, with weekly pay
Online & in-store discounts through Siamo Benefits
Dedicated, friendly consultants to support you through your job search, including CV creation and interview preparation
Employee assistance app available 24/7
Pension Scheme
Free on-site car parking
Client benefits offered upon permanent contract
More information on the duties to be undertaken by the Customer Service Administrator:
General office administration such as filing paperwork and updating documentation
Responding to calls and emails, and directing queries where necessary
Passing messages onto relevant departments
Taking orders and answering product queries via telephone, email, and webchat
Providing order updates and schedules to ensure customers are kept fully up to date
Processing orders onto a CRM
Logging all calls and data
Liaising with dispatch team to find out product information and delivery schedules
The ideal candidate for a Customer Service Administrator will:
Previous administration experience is beneficial but not essential
A good background in customer service
Computer literate
Good written and verbal communication skills
Polite and professional telephone manner
Good team working skills, with the ability to work independently when necessary
To discuss this opportunity, or any other vacancies we currently have available please reach out to Lisa today via (phone number removed)
Based on the outskirts of Cirencester, you will require a driving license to reliably commute to site.
The shift details:
Monday - Friday
GBP10 per hour
08:30am - 17:00pm (1 hour break)
Potential permanent positions offered after 10-18 weeks, where a pay rise can be achieved.
Outskirts of Cirencester (GL7 6 area)
What's in it for you?
Immediate Starts Available
Refer a friend scheme GBP50 bonus
Competitive salary above living wage, with weekly pay
Online & in-store discounts through Siamo Benefits
Dedicated, friendly consultants to support you through your job search, including CV creation and interview preparation
Employee assistance app available 24/7
Pension Scheme
Free on-site car parking
Client benefits offered upon permanent contract
More information on the duties to be undertaken by the Customer Service Administrator:
General office administration such as filing paperwork and updating documentation
Responding to calls and emails, and directing queries where necessary
Passing messages onto relevant departments
Taking orders and answering product queries via telephone, email, and webchat
Providing order updates and schedules to ensure customers are kept fully up to date
Processing orders onto a CRM
Logging all calls and data
Liaising with dispatch team to find out product information and delivery schedules
The ideal candidate for a Customer Service Administrator will:
Previous administration experience is beneficial but not essential
A good background in customer service
Computer literate
Good written and verbal communication skills
Polite and professional telephone manner
Good team working skills, with the ability to work independently when necessary
To discuss this opportunity, or any other vacancies we currently have available please reach out to Lisa today via (phone number removed)