Customer Service Advisor
- Recruiter
- Confidential
- Location
- Blackburn
- Salary
- 10.77 - 11.00 GBP Hourly
- Posted
- 06 May 2022
- Closes
- 03 Jun 2022
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
My client based in Blackburn is looking for an experience Customer Service Advisor to join them on a long term basis. The working hours are 8:30am-5pm Monday-Friday.
First and foremost the company priority has always been to deliver outstanding and exceptional customer service to our customers, from initial enquiry through to delivery of goods. We are looking to recruit a highly motivated, enthusiastic, Customer Service Co-Ordinator. You will play a crucial role in supporting the business in all aspects of customer service and support.
Your Key Responsibilities will be to: -
* Answer Incoming and make outbound calls.
* To establish the customer's wants and needs.
* Take Initiative and provide insightful advice when handling customers Queries.
* To Deliver and communicate information needed between different areas of the business.
* Always Maintain contact with the customer until the query is resolved.
* Other ad-hoc administrative duties are required.
The Ideal Candidate will possess the following skills: -
* Previous Customer Service Experience either within a call centre or retail/trade setting dealing with Trade, B2B and members of the public.
* Confident Inbound and outbound telephone experience is essential.
* Enjoys working as part of a team.
* Excellent Time management and organizational skills.
* IT proficient in MS office and Outlook
* Excellent Communication skills both written and verbal.
This is a great opportunity to join a large well established company and gain full time, long term employment
First and foremost the company priority has always been to deliver outstanding and exceptional customer service to our customers, from initial enquiry through to delivery of goods. We are looking to recruit a highly motivated, enthusiastic, Customer Service Co-Ordinator. You will play a crucial role in supporting the business in all aspects of customer service and support.
Your Key Responsibilities will be to: -
* Answer Incoming and make outbound calls.
* To establish the customer's wants and needs.
* Take Initiative and provide insightful advice when handling customers Queries.
* To Deliver and communicate information needed between different areas of the business.
* Always Maintain contact with the customer until the query is resolved.
* Other ad-hoc administrative duties are required.
The Ideal Candidate will possess the following skills: -
* Previous Customer Service Experience either within a call centre or retail/trade setting dealing with Trade, B2B and members of the public.
* Confident Inbound and outbound telephone experience is essential.
* Enjoys working as part of a team.
* Excellent Time management and organizational skills.
* IT proficient in MS office and Outlook
* Excellent Communication skills both written and verbal.
This is a great opportunity to join a large well established company and gain full time, long term employment