Learning and Development Apprenticeship

Alzheimer's Research UK
29 Apr 2022
27 May 2022
Contract Type
Full Time
The Learning and Development Practitioner Apprentice plays a critical role in helping to create a culture of continuous learning by providing comprehensive administrative support which enables individuals to develop their skills, knowledge, and experience, add value and drive organisational performance. The role is incredibly varied, where the Learning and Development Apprentice will be actively involved in identifying training needs, helping to design and source learning solutions, delivering, and evaluating training, and working with stakeholders across the charity.

As part of the wider HR and Volunteer Management Team, the Learning and Development Practitioner Apprentice will work effectively as an integral part to the team by providing administrative support with day-to-day activities, as well as providing input and support with organisational wide initiatives and projects. The Learning and Development Practitioner Apprentice will also provide input into the development of policy, processes, and procedures, along with providing comprehensive guidance and support across the charity.

Main duties and responsibilities of the role:

Provide support on the design, delivery and evaluation of all learning and development initiatives. Responsible for planning and arranging the logistics, including booking meeting rooms and acting as the main point of contact with external training providers.
Advertise and promote course information and dates, monitor bookings and proactively identify opportunities to increase numbers when they are low. Send out joining instructions and oversee the completion of pre-work. Ensure a delegate list is available and the meeting room is set up in accordance with the course requirements. Monitor and report on attendance and follow-up on no-shows.
Design feedback forms to evaluate learning and development initiatives. Analyse levels of attendance, and use of online resources through quantitative and qualitative data. Identify and make recommendations to ensure the initiatives add value and are cost effective.
Provide support with identifying training needs at individual and team level, providing advice and guidance on appropriate learning solutions.
Provide support in creating and delivering a variety of training delivery options that are innovative, engaging and outcome focused.
Produce promotional materials to increase the uptake of face to face, remote and on-line learning.
Create engaging and branded resources, including designing presentations, handouts, training materials, advertisements, and communication campaigns.
Maintain the Learning Management System and e-Learning platforms, ensure accurate data is held, training records are completed and produce monthly metrics and reports on all learning and development activity. Provide support and guidance to employees to ensure they have the relevant access and are trained on how to use each system/platform.
Maintain and contribute to the development of the learning and development intranet pages.
Provide support with developing, reviewing, and updating the L&D policies, processes, and procedures to ensure they are aligned to organisational needs and culture.
Set up purchase orders and process all supplier invoices. Provide support in monitoring learning and development spend against budget and analyse potential cost savings to ensure efficiencies and maximum return on investment.
Ensure all learning and development materials, stationary, and resources are held, and order supplies when required.
Maintain an efficient electronic filing system, ensuring that all documentation is easily stored and retrieved.
Act as the main point of contact for all learning and development, recruitment and HR enquiries.
Supporting the Recruitment Manager with arranging candidate interviews, updated the Cascade system, administrative duties and supporting the wider HR team as and when required.

Additional responsibilities:

Continuously develop professional knowledge and skills by on-the-job learning, attending relevant network groups, meetings, and conferences.
Undertake any other duties, initiatives, and projects in line with the responsibilities of the role.

What we are looking for:

Level 2 English and Maths (GCSE equivalent) or relevant functional skills.
Experience of working within an administrative capacity.
Excellent communication skills, both written and verbal.
Excellent listening skills and receptive to feedback.
Excellent planning, organisational and time management skills.
Excellent IT skills in PowerPoint, Word, and Excel.
Ability to remain calm under pressure, work to deadlines and reprioritise work in accordance with the organisational needs.
Good analytical and reporting skills, with an ability to analyse data and produce reports and graphs.
Demonstrates a proactive and pragmatic approach and identifies opportunities for continuous improvement.
Strong attention to detail with high levels of accuracy.
Strong team player who can use initiative and work independently and collaboratively.
Strong ethical standards and a high level of personal integrity.
Enthusiasm and desire to learn theories and models that underpin effective learning.
Personable, approachable and can build relationships with internal and external stakeholders.
Flexibility, curiosity, and an ability to learn.
Ability to learn new systems quickly.
Desire to develop a career within a Learning & Development environment.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abingdon, Cambridge, CB21 6AD.

Salary: Circa GBP18,000 per annum, plus benefits

Please download the Vacancy Pack for more information.

The closing date for applications is the 10th June 2022. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time.

We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures. Should you need any adjustments to the recruitment process, at either the application or interview stage, please contact us via the channels on our website

How to apply:

To apply for this vacancy please submit your application to The College of West Anglia website to be considered Apprenticeships vacancies.

About Alzheimer's Research UK:

Alzheimer's Research UK is the UK's leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we're challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

You will be part of an organisation that has been recognised nationally as an outstanding place to work. In 2021, we were listed 69th in the prestigious 100 Large Best Companies to Work For. We were also awarded a 2-star accreditation by Best Companies, recognising outstanding levels of workplace engagement and were listed in the 75 Best Companies to Work for in the East of England and the Charity's 30 Best Companies to Work For.

To view further details about working for us and the benefits we offer, please visit Alzheimer's Research UK

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