Application Support Engineer

Do you thrive in a fast-paced work environment? Do you enjoy working to tight deadlines? Do you like to make a difference? If this sounds like you, this could be your perfect role.

At Johnnie Johnson Housing, we’re looking for an Application Support Engineer to join us.

As our Application Support Engineer, you will develop system interfaces and data transfer solutions to allow disparate systems to work together and build controlled software solutions that assist the use of standard systems in the business. Delivering an efficient and effective 3rd line support to systems users across the business, you will lead or assist with the effective implementation of systems solutions or system changes through structured project delivery methods and develop system reviews and user training to maximise the effective use of solutions.

So now you’ve heard a bit about the role, let us tell you a bit about the team! It’s important to know who you might be working with, right?

Our Team

You will report to our Head of ICT, Data and Insight and sit within a close-knit team of nine. As well as providing support to the organisation, we support each other too. We work hard but we also like to have fun and you’ll often find us catching up outside of work.

About you

We’re looking for an individual who has experience in using the SQL Server suite of products such as SSMS, SSRS and SSIS. You should have a good working knowledge of Microsoft SharePoint and can develop system interfaces and data transfer solutions to allow disparate systems to work together. You will have experience in creating and amending reports and have a good working knowledge of programming, scripting, and reporting tools (SQL, Power BI, PowerShell, and Crystal Reports).

Comfortable working on your own initiative, assessing, planning, and prioritising your own workload, you will be a great communicator who puts customers at the heart of everything you do and enjoy working at pace and with colleagues across the business.

And the benefits of working for us?

We’ve adopted a completely hybrid way of working, meaning you can work from home and/or our brand new (and very swanky!) Innovation Hub, Eden Point in Cheadle Hulme! As long as our residents and customers are put first we’ll also give you a degree of flexibility using our ‘My Lifestyle’ guidelines, meaning you can attend to the important things in life. So, whether you’ve got a yoga class you’d love to attend, your child’s school play or maybe it’s just that you’ve just got a new fridge being delivered, we will work with you to be flexible!

We also offer a fantastic holiday allowance of 33 days per annum (including statutory holidays) which rises to 38 days after 5 years’ service. We can offer you a 35-hour working week, an enhanced 5% employer contribution pension scheme and a recognition scheme with both financial and non-financial rewards such as gift vouchers, healthcare discounts, and loads more fantastic benefits too – you can find out more about these on our careers site!

About us

We are a not-for-profit housing association, housing over 7,000 residents across the Northwest, Northeast, Yorkshire, and Derbyshire and specialise in independent living for the over 55s. Our vision Living Longer, Living Better is simply about helping people age well and live independently for longer in their own homes.