Customer Support Advisor
- Recruiter
- Confidential
- Location
- Farnham
- Salary
- 18000.00 - 22000.00 GBP Annual
- Posted
- 07 Apr 2022
- Closes
- 04 May 2022
- Sectors
- Education & Teaching, Support
- Contract Type
- Contract
- Hours
- Full Time
Opportunity to join a thriving retail healthcare business as part of a busy office based team responsible for handling first line contact from customers. Offered on a 12 month fixed term contract basis. Suitable applications from immediate or short notice candidates with strong customer service skills both verbal and written welcomed.
Customer Support Advisor - About The Role
Providing a first line support to customers in a small call centre environment. Communication will be verbally phone based and written via web-chat and email. Dealing with queries and concerns in a professional and polite manner. Some of the functions of the Customer Support Advisor will include:
* Booking appointments for customers across the branch network.
* Advising patients of products and services that may be of interest to them.
The successful Customer Support Advisor will have:
* Excellent telephone manner with an ability to converse and consult with a diverse range of audiences.
* Strong written communication is also important within this vacancy due to our use of web-chat with patients.
* The ideal applicants will have experience within an office setting.
* Customer services experience - can consider retail.
Customer Support Advisor - Benefits
* 20 days holiday + 8 days bank holidays
* Pension scheme
* Staff discount
* OTE bonus earning
Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful.
Refer a friend
If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of GBP100 in vouchers if we assist them in securing a permanent role and a minimum of GBP25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Customer Support Advisor - About The Role
Providing a first line support to customers in a small call centre environment. Communication will be verbally phone based and written via web-chat and email. Dealing with queries and concerns in a professional and polite manner. Some of the functions of the Customer Support Advisor will include:
* Booking appointments for customers across the branch network.
* Advising patients of products and services that may be of interest to them.
The successful Customer Support Advisor will have:
* Excellent telephone manner with an ability to converse and consult with a diverse range of audiences.
* Strong written communication is also important within this vacancy due to our use of web-chat with patients.
* The ideal applicants will have experience within an office setting.
* Customer services experience - can consider retail.
Customer Support Advisor - Benefits
* 20 days holiday + 8 days bank holidays
* Pension scheme
* Staff discount
* OTE bonus earning
Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful.
Refer a friend
If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of GBP100 in vouchers if we assist them in securing a permanent role and a minimum of GBP25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)