It Administrator
- Recruiter
- Confidential
- Location
- Camberley
- Salary
- Competitive
- Posted
- 06 Apr 2022
- Closes
- 04 May 2022
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
We are seeking an organised, resilient and keen IT Administrator to support our busy IT Department.
As IT Administrator, you will provide administrative support to the IT team, enabling the technician team to focus on the technical needs of the business. You will provide a calm, friendly and reassuring influence in supporting other members of staff with their IT issues.
You will be responsible for the receipt, logging, storage and preparation for issues of equipment and assets. You will have strong organisational skills to ensure that the tracking of equipment is accurate, evidenced and readily available.
Duties will include, but not limited to:
* Participate in helpdesk function, ensuring calls are logged and documented appropriately on the company helpdesk system and that, where required, specific articles are created and shared to the wider team to address known system problems.
* Record accurate and relevant information in the IT Helpdesk Ticketing System.
* Organise and prioritise workload to meet service levels.
* Receive, log and store delivered equipment.
* Provide general administrative support for the IT service such as placing orders, liaising with suppliers for warranty support and arranging third party support visits.
* Inform users of potential or planned interruptions to IT services.
* Demonstrate a commitment to learning and expanding your knowledge and skills.
Your skills and experience should include:
* Organised, resilient, have a problem-solving mindset.
* Good networking and relationship building skills.
* Capable of working in a high volume, fast-paced team environment.
* Ability to work on own initiative and be proactive.
* Keen, self-motivated interest in IT.
* Ability to focus on and identify priorities and deliver results in planned timescales.
The Company Head Office is based in Camberley and the hours of work would be Monday- Friday 9-5.30.
This is an office-based role however, interviews will take place via Teams due to the current pandemic.
If you think you've got what it takes, apply with your CV today
As IT Administrator, you will provide administrative support to the IT team, enabling the technician team to focus on the technical needs of the business. You will provide a calm, friendly and reassuring influence in supporting other members of staff with their IT issues.
You will be responsible for the receipt, logging, storage and preparation for issues of equipment and assets. You will have strong organisational skills to ensure that the tracking of equipment is accurate, evidenced and readily available.
Duties will include, but not limited to:
* Participate in helpdesk function, ensuring calls are logged and documented appropriately on the company helpdesk system and that, where required, specific articles are created and shared to the wider team to address known system problems.
* Record accurate and relevant information in the IT Helpdesk Ticketing System.
* Organise and prioritise workload to meet service levels.
* Receive, log and store delivered equipment.
* Provide general administrative support for the IT service such as placing orders, liaising with suppliers for warranty support and arranging third party support visits.
* Inform users of potential or planned interruptions to IT services.
* Demonstrate a commitment to learning and expanding your knowledge and skills.
Your skills and experience should include:
* Organised, resilient, have a problem-solving mindset.
* Good networking and relationship building skills.
* Capable of working in a high volume, fast-paced team environment.
* Ability to work on own initiative and be proactive.
* Keen, self-motivated interest in IT.
* Ability to focus on and identify priorities and deliver results in planned timescales.
The Company Head Office is based in Camberley and the hours of work would be Monday- Friday 9-5.30.
This is an office-based role however, interviews will take place via Teams due to the current pandemic.
If you think you've got what it takes, apply with your CV today