Network Maintenance Technician

Do you want to work for a large, local employer offering you a stable career?

Are you looking for a hands-on role where no two days are the same?

We have an incredible opportunity available for a Network Maintenance Technician to work for one of the South West's largest organisations, based in Exeter. Joining us on a full-time, permanent basis you will receive a competitive salary ofGBP20,500 - 27,000 per annum in line with company progression scheme, standby & overtime.

About the role:

As a Network Maintenance Technician, no day will be the same in this exciting role where you will provide high quality customer service and maintain strong relationships with various key stakeholders. You'll use your skills, knowledge and experience to provide crucial operational maintenance on assets and support activities within the Network Service Delivery teams. The team are scheduled to participate in standby and call out rotations and this is something that you need be signed on to do.

What you'll be doing:

• Ensuring that the Health, Safety & Security policies and standards are adhered to at all times
• Undertaking maintenance tasks on all Network assets and premises to ensure they are maintained, serviceable, and operationally efficient
• Working in accordance with all associated QMS procedures and ensure an awareness level of them is maintained through self-learning/understanding
• Being aware and compliant with all requirements to protect the environment as a consequence of maintenance activities
• Supporting the effective delivery of supply interruption mitigation techniques - active involvement in planned and reactive deployment in and out of hours
• Supporting and undertaking such other activities needed within the Water Distribution network to ensure its operation
• Carrying out all tasks in such a way that contamination is prevented and understanding what action to take in the event of contamination or a suspected contamination
• Participating in standard standby and call out rotas as necessary to maintain the effective delivery of Drinking Water Service
• Undertaking, at all times, the provision of good relations with customers, public authorities, other bodies, and colleagues by working within the required levels of customer service
  
  - Service reservoir cleaning, confined space entry required

What we are looking for in our Customer Service Representatives:

• Good general standard of education with a minimum of GCSE Grade C or equivalent in English and Maths
• EUSR Water Hygiene Certificate
• Proven experience of working within a water supply environment
• A demonstrable capability to maintain buildings and structures
• Proven track record of working to deadlines
• Previous experience working on own initiative and/or working as part of a team
• Proven experience of providing high quality internal and external customer Service

What's in it for you:

We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.

In return, we will offer an excellent range of benefits including:

• Generous holiday allowance plus bank holidays
• A discretionary Bonus
• Competitive Contributory Pension
• Share save Scheme
• Various health benefits
• Wellbeing support programmes
• A range of Group Discounts
• Financial Support services
• Training and Development Opportunities
• And more!

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset.

We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers.

Our core values which are essential to our success are:

• Trusted - We do the right thing for our customers and stakeholders.
• Collaborative - We forge strong relationships working together to make a positive impact.
• Responsible - We keep our promises to our customers, communities, and each other.
• Progressive - We are always looking for new ways to improve and make life better.

Closing date: Sunday 6th February 2022

If you are looking for a new challenge, please click apply now to be considered as our Network Maintenance Technician - we look forward to receiving your application.