Customer Relations Advisor

Recruiter
Confidential
Location
Staffordshire
Salary
Competitive
Posted
21 Jan 2022
Closes
27 Jan 2022
Contract Type
Permanent
Hours
Full Time
Tudor Employment Agency are currently recruiting for a Customer Relations Executive to work for our well-established client, based in Cannock (WS11).

This role will require a confident and motivated individual who is comfortable calling new clients and promoting the business. The ideal candidate for this role is a "people person" who is motivated for the whole team to succeed - there is a great bonus structure in place for team players.

Career progression is possible for the right person.

The successful candidate will join a friendly team who have fun at work but still get the job done.

Salary: GBP20k basic and OTE GBP25-GBP30k

Hours of work: 8:30am - 4:30pm (Monday to Friday)

Contract - Temporary to Permanent

Location: Cannock (WS11)

Start date: Immediate start

Duties include:

* Handling inbound and outbound calls (you will be required to complete 80-100 calls daily)

* Inputting customer information correctly onto the database

* Handling emails

* Maintaining regular contact with existing clients

* Booking disposal collections requested by clients

* Adding new relevant prospects to the database

* Researching new business/clients and building relationships

Successful candidate:

* Previous customer service experience is essential

* Good people skills

* Be able to communicate with all levels of customers

* Excellent communication skills

* Organised and reliable

* Ability to maintain client relationships

* Self-motivated

* Good sense of humour