Salesforce Administrator
- Recruiter
- Confidential
- Location
- Newcastle
- Salary
- Competitive
- Posted
- 21 Jan 2022
- Closes
- 18 Feb 2022
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Job Title
Salesforce Administrator
Advert
People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it!
At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. That is why we have committed to working in a hybrid way going forward. Human connection is an essential ingredient of the 4 principles that make up our Flexible Human Work hybrid framework and we want to be transparent in what that looks like when you join our Sage family. On one hand, our offices will continue to play an important role in our future and serve as a place for spontaneous conversations, connection, collaboration as well as focused time. On the other hand, we have learned to reimagine where and when we work and to unlock that flexibility and innovation for our colleagues offering them the opportunity to work flex across their home, Sage offices or customer sites.
We invite you to join us and help us write our next chapter. Follow us on our social media sites to join in conversations about open positions and company news! #lifeatsage #sagecareers. If you would like support with your application (or require any adjustments) please contact us at (url removed) for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.
Job Description
Sage has an exciting opening for a Salesforce System Admin to support our Sales operations functions. This individual will be responsible for Sage Global business units as part of the IT shared services organization, specifically administration tasks on the Global Salesforce system.
Key Responsibilities
•Provide day-to-day end-user support for Salesforce and monitor the system daily and integrated applications, including system configuration and system maintenance.
•Handle support tickets for day-to-day issues, data loads and user access requests
•Educate internal customers on the most efficient and accurate usage of data: develop, and regularly review, business practices that effect customer data management and usage.
•Extensive experience in data loading tools like workbench, Dataloader and import wizard or any other custom tool
•Extensive experience with salesforce quarterly releases - sandbox refresh and new sandbox deployments- stay current with all new release updates and documentation
•Perform health check - run optimizer and security assessment on salesforce org and work on the remediation
•Perform administrator functions such as user management, profiles, roles, permissions, rules, assignment rules, queues, licenses, capacity and storage management.
•Manage dashboards, reports, forms, templates, page layouts, workflows, validation rules, create and maintains custom objects, object relationships, standard and custom fields and process builder.
•Work with end users to provide best practices and tips on Salesforce usage including training, documentation, and support as necessary.
•Customize reporting and dashboards for various teams, provide reports and report training.
•Nice to have DevOps experience including GitHub, Octopus tool or similar deployment tool, CI/CD pipeline and DX technology
•Understanding of Marketing, Sales, and Finance Business processes and industry best practices
•Establish and implement best practices, system maintenance, security, improvements, data integrity, duplicates, backups, etc.
#LI-BW1
Function
IT
Country
United Kingdom
Office Location
Newcastle
Salesforce Administrator
Advert
People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it!
At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. That is why we have committed to working in a hybrid way going forward. Human connection is an essential ingredient of the 4 principles that make up our Flexible Human Work hybrid framework and we want to be transparent in what that looks like when you join our Sage family. On one hand, our offices will continue to play an important role in our future and serve as a place for spontaneous conversations, connection, collaboration as well as focused time. On the other hand, we have learned to reimagine where and when we work and to unlock that flexibility and innovation for our colleagues offering them the opportunity to work flex across their home, Sage offices or customer sites.
We invite you to join us and help us write our next chapter. Follow us on our social media sites to join in conversations about open positions and company news! #lifeatsage #sagecareers. If you would like support with your application (or require any adjustments) please contact us at (url removed) for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.
Job Description
Sage has an exciting opening for a Salesforce System Admin to support our Sales operations functions. This individual will be responsible for Sage Global business units as part of the IT shared services organization, specifically administration tasks on the Global Salesforce system.
Key Responsibilities
•Provide day-to-day end-user support for Salesforce and monitor the system daily and integrated applications, including system configuration and system maintenance.
•Handle support tickets for day-to-day issues, data loads and user access requests
•Educate internal customers on the most efficient and accurate usage of data: develop, and regularly review, business practices that effect customer data management and usage.
•Extensive experience in data loading tools like workbench, Dataloader and import wizard or any other custom tool
•Extensive experience with salesforce quarterly releases - sandbox refresh and new sandbox deployments- stay current with all new release updates and documentation
•Perform health check - run optimizer and security assessment on salesforce org and work on the remediation
•Perform administrator functions such as user management, profiles, roles, permissions, rules, assignment rules, queues, licenses, capacity and storage management.
•Manage dashboards, reports, forms, templates, page layouts, workflows, validation rules, create and maintains custom objects, object relationships, standard and custom fields and process builder.
•Work with end users to provide best practices and tips on Salesforce usage including training, documentation, and support as necessary.
•Customize reporting and dashboards for various teams, provide reports and report training.
•Nice to have DevOps experience including GitHub, Octopus tool or similar deployment tool, CI/CD pipeline and DX technology
•Understanding of Marketing, Sales, and Finance Business processes and industry best practices
•Establish and implement best practices, system maintenance, security, improvements, data integrity, duplicates, backups, etc.
#LI-BW1
Function
IT
Country
United Kingdom
Office Location
Newcastle