Receptionist (AA) - Band 1

Recruiter
Confidential
Location
Burton-on-Trent
Salary
8.91 - 9.41 GBP Hourly + holiday pay and pension scheme
Posted
20 Jan 2022
Closes
17 Feb 2022
Contract Type
Temporary
Hours
Full Time
Our public sector client are recruiting for a Receptionist to support their busy team.
Our client is part of the Ministry Of Justice and based in Burton. They offer a great opportunity to gain reception and administration experience within this environment
The role is temporary until mid April 2, possibly extending. So if you are looking to work within the Probation Service, this would give you the ideal insight into the profession.
The role is temporary but working up to 24.5 hours per week, Monday, Wednesday and Friday.
There will be a late finish every other Wednesday till 7pm.

Duties may include but not be limited to:
- Reception duties - face to face with offenders, ex and current
- Taking calls from all internal and external customers, answering any queries confidently
- Data inputting after the calls
- Sorting and distributing mail
- Photocopying, posting or proof-reading data
- Distributing and recording of offender travel warrants
- Booking in all visitors
- Providing excellent customer service to a variety of probation service users

Ideal candidates will be courteous, friendly and be passionate about delivering excellent customer service. You will be confident dealing with judiciary and members of the public using the service from different backgrounds
Our client requires the following key skills
* Excellent customer service
* Ability to work using own initiative
* Excellent communication skills both written and verbal
* Excellent telephone manner
* Ability to deal with a variety of probation users and the public with empathy and understanding
* Good keyboard & IT skills including proficiency in MS Office Word and basic skills in Excel.
* Ability to use databases

The pay rate is GBP8.91 per hour, rising to GBP9.41 per hour, benefits include holiday pay and pension scheme
You will be subject to full 3 year referencing and a Basic DBS check. Current photographic ID will be required along with NI and proofs of address.
Please apply online with your current CV in WORD format. Due to the high volume of applications we receive we may not be able to respond to all applicants