Business Support Administrator

20000.00 - 25000.00 GBP Annual + Excellent Benefits
15 Jan 2022
12 Feb 2022
Contract Type
Full Time
We are currently recruiting for an experienced Administrator to support our client's business in Warrington.

This is a fast-paced role and requires a candidate who has the ability to multi-task and is organised enough to support many different areas of the business. Candidates must be familiar with MS Office (Outlook, Excel, and Teams), and also be able to use One Drive.

The role requires a hands-on individual with the skills and experience to perform administrative and business support activities for multiple departments. You will maintain knowledge about the strategy, products, and aims of the company and be able to perform the duties of the role in a professional manner to provide varied support to professionals, either as part of a team or individually.

You will initiate the coordination and implementation of office procedures and frequently have responsibility for specific projects and tasks. Most tasks will involve both written and oral communication, word processing and requires relevant skills such as IT, organisational, customer service, and presentation skills, as well as the ability to multi-task and work well under pressure.

Work in an efficient and professional manner, giving assistance to colleagues of other departments, agencies, and other establishments as required

* Ensuring sufficient supplies such as stationery, IT equipment, and refreshments

* Reception duties such as answering telephone enquiries from customers and external organisations

* Greet and attend to visitors

* Financial administration such as producing quotes and invoices

* Creation of documents such as business letters, reports, policies, and procedures

* General filing of documents both hard and soft copy filing systems

* Facilitating meetings and taking minutes

* Coordinating travel & accommodation arrangements for staff both in the UK and overseas.

* Scheduling appointments

* Updating the in-house intranet system.

* Data management including processing Database

* Supporting a schedule of staff reviews & PDPs

* Supporting in the administration of recruitment and induction of new staff members

* Maintaining customer files

* Completing general administration tasks

* Administration of the Customer Centre including Service Desk support and ticket management

* Premises facility management

* Project Management and Marketing support


Knowledge and experience of Microsoft packages, including PowerPoint, Word, and Excel

Exceptional communications skills, both written and verbal

Strong organisational and multi-tasking skills

Strong administrative background with previous experience in a corporate environment

The ability to work to deadlines with a high level of attention to detail

Very good prioritisation skills to balance key priorities

Basic knowledge of premises/facilities management in an office environment

The ability to work in a busy and demanding office environment and as part of a team.

Experience in using a CRM system

Understanding of basic financial procedures

Excellent personal presentation

Excellent analytical and problem-solving abilities

Experienced at managing multiple stakeholder groups and balancing diplomacy and tact with assertiveness

A strong customer-centric approach.


Knowledge of Software Asset Management

Behavioral Competencies / Essential:

Strives to do the "right thing", not just the "easy thing"

Prioritises effectively, maintains a clear focus, and sees the action through to delivery

Is energetic, determined, positive, goal focussed, and consistent - even under pressure

Builds trust and demonstrates integrity in all circumstances.

Horizon Recruitment is an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy