Call Centre Days/Weekend

Our client is a very successful claims company who are seeking passionate, approachable and motivated call centre staff to join them working Friday to Monday 25 hours per week. This role will be office based to begin, once training is complete this could be a work from home opportunity with 2 days per week in the office !
Responsibilities:
?? Reviewing policies to correctly determine how to move forward with their claim
?? Reviewing data to set up new claims, appointing contractors
?? Composing informative letters and other written correspondence to policyholders
?? Ensuring claims are updated with any changes on internal system.
?? Ensuring compliance with our contractual and regulatory requirements
?? Managing and reviewing diaries in a timely manner
A bit about you:
?? Ability to delivering outcomes in a fast-paced environment
?? Capable to effectively communicate - both written and verbal
?? Proven experience working as part of a team
?? Excellent time management and organisational skill
?? Efficient administrative skills
?? Competent numeracy, literacy, and IT skills
?? A proactive attitude, and enthusiastic
?? Polite and courteous phone manner
What's on Offer:
?? Full support and training
?? Access to paid for qualifications including CILA and CII
?? Internal progression opportunities
?? Pension - matched contribution of 5%
?? Life Assurance (2 x basic salary)
?? Free Headspace membership
?? Eye test/ glasses vouchers
?? Cycle To Work Scheme
This is the ideal role for someone looking for part time hours or for someone looking to earn a bit of extra cash, either way if you are interested and would like to know more please apply now