Customer Service Advisor

14 Jan 2022
11 Feb 2022
Contract Type
Full Time
An experienced Customer Service Advisor is required to join our client's growing business in the creative sector.
You will be working closely with the Account Management team to build the existing client base and assist with new enquiries.
This is a business development focussed position where you will work to realistic KPI's to grow the business further.
Salary is GBP22k
This role also offers the chance for career progression and duties include:
* To be the single point of contact for both existing and new clients within this division of the business.
* Proactively seek new opportunities within the existing client base.
* Answer leads and enquiries via phone, email, social media channels and live chat.
* Upsell hardware products by adding graphic design service.
* Follow up on web traffic to ensure prospect/client engagement.
* To place orders and keep clients updated with production progress.
* Supply customers with graphic templates and technical information in relation to their artwork requirements.
You should have previous customer service experience, be ambitious, keen to learn and develop and build excellent relationships with customers.
For further details please contact one2one Recruitment Ltd