Service Team Leader

Rentokil Initial
13 Jan 2022
16 Jan 2022
Contract Type
Full Time
Service Team Leader - Initial Washroom Hygiene
Do you wish you had a more exciting job?
Do you get job satisfaction from leading a team to their targets?

You will find great variety and daily challenges in your job as a Service Team Leader for Initial Washrooms. If you are a recent graduate or have led teams before in a work environment, we want to hear from you! Firstly, here's the money:

GBP20,750 + customer service incentives + leads commission + RI Rewards (Discounts and cashback site), OTE GBP24,250.

Who are we?
We are Rentokil Initial, a FTSE 100 Group with a small company feel. We want our staff to enjoy working here and you'll find our people to be honest, approachable and outwardly friendly; whether it's at 09.00 in the morning or on their way home.

You will be a Service Team Leader for Initial Washrooms, one of the UK's leading providers of washroom, hygiene and floorcare services. These services may not be the most glamourous but they are an essential for all businesses.

We are a government accredited learning organisation, which means we deliver the best training, qualifications and opportunities to our people.

We even bring colleagues through a Level 2 Customer Service Apprenticeship in their first year! We invest a great deal in this area to make sure you are ready for promotion opportunities when they come. This could mean promotion from a Service Team Leader to Service Management or Branch Management in the future!

The job
As a Service Team Leader, you will be:
• Supporting the Service and Branch Managers with their decisions on how to improve the quality, efficiency and customer service provided by the branch
• Monitoring the driving team's performance through accompanied customer service visits, managing and developing each driver to improve performance levels and customer satisfaction
• Coordinating the drivers so that each customer receives the right service as promised
• Maintaining all vehicle documentation and ensuring servicing and repairs to the vehicle fleet are carried out
• Updating the warehouse staff on the routes each driver will take and the products they will need on their vans
• Driving our vans in place of our drivers when cover is needed.


If you are the right fit for our Service Team Leader vacancy, you will:
• Hold a full UK Driving Licence with a maximum of 6 points
• Have demonstrated leadership skills in any work environment
• Have worked in or be ready for a fast-paced and varied work environment.
• We would also welcome applications from recent Graduates with no previous management experience

Experience in managing a fleet of commercial vehicles with good knowledge of transport legislation would be advantageous; but don't let this put you off, we train you in all elements of the job.


We reward you in a number of ways:

• A basic salary of GBP20,750
• A grading system with higher salary bandings for consistently strong performance
• Monthly bonus scheme
• Sales leads commission
• RI Rewards (includes cashback and discounts on multiple retailers)
• Being part of an organisation that promotes from within
• Job security as part of a FTSE 100 company.

If you've made it this far, you must click apply! Don't miss this opportunity to make the best working decision possible.

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here.