Customer Service Advisor

Recruiter
Confidential
Location
Nottingham
Salary
19000.00 - 21000.00 GBP Annual
Posted
07 Jan 2022
Closes
04 Feb 2022
Contract Type
Permanent
Hours
Full Time
Customer Service Advisors
Salary GBP19,000 plus bonus OTE of GBP21,400 per year - no sales involved

We have several opportunities to join one of the best well-known brands in the UK supporting their customers with very personal and enjoyable journey. You may not have call centre experience, this isn't necessary for this role as full training will be given, what is important is that you like making customers feel special and go above and beyond to ensure their customers know how important they are. So, if you are working in a customer facing role and looking to gain office experience, or a graduate wanting to start work with a really reputable company with fantastic training then this role maybe just what you have been looking for.

You will be speaking to customers, booking them appointments, updating their system and as well as supplying customers with information on products. You will also deal with on-line orders and respond to customers via social media sites such as Facebook, Twitter and Instagram - so its not all 100% phones there is lots of variations within these roles. You must be PC literate and confident with using Microsoft office.

The hours of work are 37.5 per week and you would work 7.5 hours each day between 08.30 and 19.00 and the role will require weekends on a rota basis, so not every weekend. The beauty of this role is that when you are working until 19.00 or weekends, you can work at home but also have the work in their beautiful offices and enjoy some time with some superb team member and supporting Managers.

The bonus is earned through hitting some targets such as taking so many calls per day and also on the quality of your calls. There are no sales or upselling within this role.

Sound interested? Then please click the below link to apply

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy