Service Manager

06 Jan 2022
03 Feb 2022
Contract Type
Full Time
Our client has an exciting opportunity for a Service Engineering Manager - Technical Maintenance & Repairs to join the team.

Location: Chesterfield

Salary: GBP40,000 per annum

Our client is looking for a high-level service engineering manager who can improve build on their excellent service delivery as a Field Service Engineering Manager.

Service Engineering Manager - The Client:

Our client is offering an exciting opportunity to join a leading UK audio & visual services company through their new Service Engineering Manager vacancy. Our client has continually grown their client base and proudly supports many large and small businesses across the events industry throughout the UK.

In this new role you will help drive operational delivery and regularly must report to the Operations Director.

Service Engineering Manager - Key Responsibilities:

- Managing the Field Service team

- Planning the daily and weekly logistics for both routine and emergency repairs and maintenance

- Act as point of escalation for issues relating to the scheduling of technicians

- Overseeing preparation of quotes and service contracts

- Overseeing compilation and maintenance of MI, KPI data sheets, Service forecast information

- Reviewing and analysing Service KPIs and targets

Service Engineering Manager - You:

- Experience managing a field-based service team, ideally on a national basis

- A background in IT infrastructure / networking / audio visual or other technical hardware

- Experience of planning and executing the effective logistics of a field-based team of engineers

- Experience of raising quotes and technical estimates

- Educated to degree level must be beneficial

This is a fantastic opportunity for someone who is looking to take responsibility and manage and develop a team around them. If you are an individual who can think outside the box and take a hands-on approach to delivering a high standard of service, we would love to hear from you.

The successful candidate is likely to have previous experience in/as Service Manager, Service Engineer, Field Service Engineer, Technical Services Manager, or similar.

To submit your CV for this exciting Service Engineering Manager opportunity, please click on 'Apply for Role' now.

NB: Due to high levels of interest, we are unable to respond to every individual applicant

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