Customer Service Assistant
- Recruiter
- Confidential
- Location
- Wellingborough
- Salary
- Competitive
- Posted
- 31 Dec 2021
- Closes
- 28 Jan 2022
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Part Time
Job Overview:
Our client is expanding! If you have experience in customer services, ideally within a contact centre setting, and want to be part of a lively and busy team in a new, modern office environment then we could have just the opportunity!
PART TIME 21 HOURS
FULL TIME 38.5 HOURS
As a Customer Service advisor, you will deliver the highest possible standards of customer service, able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets both on an individual and team basis are maintained.
Key Skills
* First class communication skills
* Accurate data input skills
* Ability to build and maintain relationships
* Ability to work to agreed deadlines, targets and objectives
* Able to work as part of a team as well as autonomously to a high level of accuracy
* Good planning and organisational skills
* Good problem-solving skills
* Good decision maker
* Commitment to providing a first-class service to customers and repairers
* Customer focused
* Good knowledge of Microsoft Office
*
Previous experience of working the motor repair, insurance industry, or similar environment.
Full Time
* 38.5 hours a week
* Working on weekly rotation between 8-6pm (8-4:30pm/9-5:30pm/9:30-6pm)
* 1 in 4 saturday working (8:30am-12:30pm) (currently from home)
Part Time
* 21 hours a week
* Days/hours TBC
* 1 in 4 weekend working (8:30am-12:30pm) (currently from home)
Our client is expanding! If you have experience in customer services, ideally within a contact centre setting, and want to be part of a lively and busy team in a new, modern office environment then we could have just the opportunity!
PART TIME 21 HOURS
FULL TIME 38.5 HOURS
As a Customer Service advisor, you will deliver the highest possible standards of customer service, able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets both on an individual and team basis are maintained.
Key Skills
* First class communication skills
* Accurate data input skills
* Ability to build and maintain relationships
* Ability to work to agreed deadlines, targets and objectives
* Able to work as part of a team as well as autonomously to a high level of accuracy
* Good planning and organisational skills
* Good problem-solving skills
* Good decision maker
* Commitment to providing a first-class service to customers and repairers
* Customer focused
* Good knowledge of Microsoft Office
*
Previous experience of working the motor repair, insurance industry, or similar environment.
Full Time
* 38.5 hours a week
* Working on weekly rotation between 8-6pm (8-4:30pm/9-5:30pm/9:30-6pm)
* 1 in 4 saturday working (8:30am-12:30pm) (currently from home)
Part Time
* 21 hours a week
* Days/hours TBC
* 1 in 4 weekend working (8:30am-12:30pm) (currently from home)