Children and Young People Information, Advice and Support Caseworker

Expiring today

Family Action
£22,316 - £24,979 per annum, pro rata (Inclusive of Outer London Weighting)
24 Dec 2021
21 Jan 2022
Contract Type
Part Time
Children and Young People Information, Advice and Support Caseworker – Ealing ISAID service

Based in Ealing, London


Grade 2 (lower) point 11-15: £22,316 - £24,979 per annum, pro rata (Inclusive of Outer London Weighting)


Part-time 15 hours per week, with a potential to extend to 22.2 hours per week


Temporary Contract until 31st March 2022, with a potential of the contract to be extended, subject to further funding


Are you interested in making a difference in the lives of children and young people with SEND? Do you have experience in working with them and their families? If so, you may be exactly who we are looking for.


At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.


The Role


The role is based in our Ealing service. Ealing ISAID! Services aim to empower parents/carers and young people with special educational needs & disabilities, by providing free impartial information and advice relating to education, health and social care.


We are looking for a Children and Young People Information Advice, and Support Caseworker to take up this opportunity and join our team. As CYP Caseworker, your role will involve supporting children, young people and their families by phone, email and face-to-face. Due to the COVID-19 pandemic, most of this work will be delivered online. Your role will involve regular appointments to support young people and families at meetings at school and the local authority. The aim of the role is to inform children and young people with special educational needs and/or disabilities and their parents/carers of their rights as regards the SEND process and to empower them to speak up within this process. You will also promote a positive image of Family Action, representing the organisation and ISAID to service users, families, volunteers and external professionals.


Your Skills


You will have a strong track record in direct work with young people and a focus on empowering them. With a client-facing approach, you will be passionate about engaging our young people in all aspects of our work including co-production. We want to hire a ‘can-do’ person who will build and sustain positive working relationships with our young people and SEND partner organisation while developing partnerships that will continue to evolve and effectively meet the needs of everyone the service supports.


We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.


What will we offer you?


We’ll offer you flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.


We are forward looking, ambitious and committed to continuous improvement. We are a people focused, ‘can-do’ organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.


For an application pack and further information, please visit our website.


So, if you’re seeking your next challenge as an Information, Advice and Support Caseworker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.


Other organisations may call this role Support Worker, SEND Information Advice and Support Caseworker, SEND Support Worker, ISAID Support Worker, Social Care Assistant, Social Care Worker, SEND Advisor, Care Worker, Special Needs & Disability Support Worker, Send Support Caseworker, Information Advice and Support Caseworker.