HR Advisor

I am currently look for a HR Advisor to be part of the Suffolk County Council team, this will be for 37 hours a week, providing great opportunities. Please see below the listed responsibilities and the requirements needed of the succusseful candidate.
Day to day tasks may include:
* Ensuring that all cases are dealt with in the most efficient, high quality and customer centric way, providing a positive first impression of the HR service.
* Have an in-depth understanding of employee relations casework and reaching resolution, including the ability to reflect upon different options and provide professional, expert advice based upon the balance of risk, benefits and costs with a view to specific business need.
* Deal with a variety of complex queries from stakeholders including staff, managers, trade unions and HR colleagues.
* Support the wider HR team to implement and improve processes to ensure effective service delivery and compliance with legislative/best practice guidelines.
* Provide advice on the most appropriate course of action and coaching managers through difficult people issues, giving them confidence in tackling difficult conversations with their staff.
* Support managers to develop impactful correspondence to staff as required.
* Ensure timely and relevant aligned management information is collated and distributed to appropriate parties.
* Maintain confidentiality at all times when dealing with sensitive employee relations issues
* Share knowledge and expertise with managers to reduce demand on the service.
* Research employment legislation and regulations and update others, making suggestions for changes.
* Be innovative in how policy/procedure could be more accessible for managers.
* Work collaboratively across teams in HR where required and share knowledge with colleagues to deliver a comprehensive employment advice service.
* Use initiative and understanding of service context and current challenges to provide bespoke advice and guidance on difficult employment problems.
* Maintain knowledge of employment law, progressive HR practices and key trends.
* Partner with HR and wider teams on work which overlaps and proactively look to identify opportunities to work across teams for new pieces of work.
What you will bring to the team:
1. Relevant qualifications in a related subject (e.g. foundation level HR qualification, NVQ 3, CIPD) or equivalent level of knowledge and experience.
2. Demonstrates personal values and behaviours aligned to our corporate WE ASPIRE values.
3. Passionate about making a positive difference for Suffolk.
4. A passion for delivering a valuable, customer-centred service
5. Ability to remain calm in stressful situations
6. Ability to work successfully as part of a small team
7. Proven experience of successfully managing a range of employee relations cases.
8. Knowledge and practical application of UK employment law across a range of different situations.
9. Proven experience of working collaboratively with trade unions.
10. Experience of effective partnership and collaborative working.
11. Comprehensive understanding of Council priorities and political dynamics.
12. Ability to mediate and resolve conflict effectively.
13. Excellent verbal & written communications skills required to convey varied and/or complex information with a range of audiences.
14. Excellent time management skills and the ability to help others prioritise and effectively manage their own workload to ensure deadlines are consistently met.
15. Flexibility to undertake tasks outside of normal activities in order to support the wider team in meeting goals and objectives