Progression and Welfare Support Officer (Academic)
- Recruiter
- Confidential
- Location
- Leeds
- Salary
- Competitive
- Posted
- 02 Dec 2021
- Closes
- 30 Dec 2021
- Sectors
- Education & Teaching, Support
- Contract Type
- Permanent
- Hours
- Part Time
Salary: GBP22,440 Pro Rata
Contract Type: Permanent - Part time (22.5 hours P/W)
Location: Leeds. Leeds International Study Centre.
JOB OVERVIEW
Leeds International Study Centre and its programmes are provided by Study Group in collaboration with the University of Leeds and Leeds Beckett University.
You will be part of the Student Experience Team at the Leeds International Study Centre working with the existing Progression and Welfare Support Officers supporting the welfare and progression needs of students. You will need to be highly organised, with strong ICT skills and a background in student support, ideally with international students.
KEY RESPONSIBILITIES
* To provide 1:1 welfare and pastoral support to students, referring them for additional support where required from external services.
* To undertake bi-weekly welfare case conferences.
* Create and monitor Support Plans for students
* To ensure effective case management of all welfare concerns and LDHD students, creating and maintaining accurate records in the student information management system in line with GDPR requirements.
* To be the first point of contact for any member of staff who has a concern about the safety or wellbeing of a student.
* To monitor and support vulnerable students in terms of their daily attendance, in line with centre policy
* To ensure the safeguarding of students in line with centre policy, acting as a Deputy Designated Safeguarding Lead, and monitoring the out-of-hours emergency phone on a rota basis.
* Acting as a personal tutor delivering weekly Academic Success tutorials to your tutor groups
* To design and create learning materials around study skills, welfare topics and employability for Academic Success tutorials.
* To update and maintain the virtual learning environment and embed alternative digital learning technologies into delivery.
* To provide 1:1 personal development, academic and progression counselling to students.
* To monitor the academic engagement of students
* To put interventions in place in relation to attendance
* To track student performance, liaise with the academic team to identify suitable intervention strategies, and ensure performance and progression records are maintained.
* To complete direct entry applications for students and submit them to partner universities.
* To monitor, track and provide reports on student destination offers and assist students in finding alternative choices where they do not meet their progression requirements.
* Any other duties as required by the Senior Coordinator: Progression and Welfare Support and the Senior Leadership Team.
* To adhere to all compliance requirements in relation to GDPR, UKVI requirements, Safeguarding and Health and Safety.
EXPERIENCE
* Level 4 (HNC/HND/Foundation Degree/Year) - essential or Degree level or equivalent (preferable).
* Experience in providing advice and guidance to students or clients
* Experience in working with students with Learning Difficulties, Health and Disability Needs (LDHD) or an understanding of LDHD support requirements is desirable
* Experience of working with students for whom English is a second language is desirable.
* High-level communication skills with an ability to communicate with key stakeholders including students in a professional and helpful manner.
ABOUT US
Study Group is a global pathway provider in International Education, working collaboratively with a number of Top Tier Universities. Voted as the 2017, 2018 and 2020 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class UK education to talented students from across the globe.
ORGANISATIONAL COMPLIANCE
Study Group is committed to safeguarding and promoting the welfare of its students and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.
Study Group processes your information in line with data protection regulations. Please see our Privacy Policy.
***We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply asap
Contract Type: Permanent - Part time (22.5 hours P/W)
Location: Leeds. Leeds International Study Centre.
JOB OVERVIEW
Leeds International Study Centre and its programmes are provided by Study Group in collaboration with the University of Leeds and Leeds Beckett University.
You will be part of the Student Experience Team at the Leeds International Study Centre working with the existing Progression and Welfare Support Officers supporting the welfare and progression needs of students. You will need to be highly organised, with strong ICT skills and a background in student support, ideally with international students.
KEY RESPONSIBILITIES
* To provide 1:1 welfare and pastoral support to students, referring them for additional support where required from external services.
* To undertake bi-weekly welfare case conferences.
* Create and monitor Support Plans for students
* To ensure effective case management of all welfare concerns and LDHD students, creating and maintaining accurate records in the student information management system in line with GDPR requirements.
* To be the first point of contact for any member of staff who has a concern about the safety or wellbeing of a student.
* To monitor and support vulnerable students in terms of their daily attendance, in line with centre policy
* To ensure the safeguarding of students in line with centre policy, acting as a Deputy Designated Safeguarding Lead, and monitoring the out-of-hours emergency phone on a rota basis.
* Acting as a personal tutor delivering weekly Academic Success tutorials to your tutor groups
* To design and create learning materials around study skills, welfare topics and employability for Academic Success tutorials.
* To update and maintain the virtual learning environment and embed alternative digital learning technologies into delivery.
* To provide 1:1 personal development, academic and progression counselling to students.
* To monitor the academic engagement of students
* To put interventions in place in relation to attendance
* To track student performance, liaise with the academic team to identify suitable intervention strategies, and ensure performance and progression records are maintained.
* To complete direct entry applications for students and submit them to partner universities.
* To monitor, track and provide reports on student destination offers and assist students in finding alternative choices where they do not meet their progression requirements.
* Any other duties as required by the Senior Coordinator: Progression and Welfare Support and the Senior Leadership Team.
* To adhere to all compliance requirements in relation to GDPR, UKVI requirements, Safeguarding and Health and Safety.
EXPERIENCE
* Level 4 (HNC/HND/Foundation Degree/Year) - essential or Degree level or equivalent (preferable).
* Experience in providing advice and guidance to students or clients
* Experience in working with students with Learning Difficulties, Health and Disability Needs (LDHD) or an understanding of LDHD support requirements is desirable
* Experience of working with students for whom English is a second language is desirable.
* High-level communication skills with an ability to communicate with key stakeholders including students in a professional and helpful manner.
ABOUT US
Study Group is a global pathway provider in International Education, working collaboratively with a number of Top Tier Universities. Voted as the 2017, 2018 and 2020 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class UK education to talented students from across the globe.
ORGANISATIONAL COMPLIANCE
Study Group is committed to safeguarding and promoting the welfare of its students and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.
Study Group processes your information in line with data protection regulations. Please see our Privacy Policy.
***We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply asap