Sales Support Administrator
- Recruiter
- XLN Telecom
- Location
- Sheffield
- Salary
- Competitive
- Posted
- 02 Dec 2021
- Closes
- 03 Dec 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Field Sales Support Assistant
Hours of work: Monday to Friday with shifts of 9am-6pm and 10:30am-7:30pm in weekly rotation
The Role:
The Field Sales Support Assistant will provide sales support to all members of support at our HQ and regional team in line with regional and channel objectives. They will be a highly organised self-starter who can not only follow instructions accurately and on time, but will also take responsibility for driving support efficiency and suggesting new ideas and processes for improvement. This is a broad role requiring a high degree of initiative and is likely to cover areas including: general support and administration, sales reporting, escalations/complaints and inbound/outbound calls
What's on offer:
Benefits: Quarterly Sales Incentives including trips abroad, VIP trips to O2 Gigs and exclusive sporting events such as Royal Ascot, Champions League football etc , Health Plan.
The Job:
Day to day administration and support to all the sales channel
Ensure queries are done in a timely manner
Create reports as requested by line manager
Assist in chase-ups of accounts that are in provisioning, rejected, GW approved or HTQs and assisting in their progress
Assists sales agents with inquiries by email
or phone
Ensure all the compliance rules are followed
Assist sales agents with the verification process over the phone or via emails
Experience and Skills required:
Highly organized, pro-active and responsible self starter
Ability to multi-task
Able to work under pressure and within tight timeframes
Strong initiative and can demonstrate a desire to improve all areas of operation
Excellent written skills
Experience of working in a busy sales office desirable
Good communicator - able to manage challenging sales people
Take responsibility for own actions and development
Willingness to take on additional tasks as and when required
Good role model
Demonstrate positive attitude at all times
The Company:
XLN Business Services is an award-winning company and the UK's fastest growing independent telecom service provider focusing on the micro-SME sector. We supply business phone lines, mobile, business broadband, card processing terminals and energy to more than 130,000 customers.
#INDHP
Hours of work: Monday to Friday with shifts of 9am-6pm and 10:30am-7:30pm in weekly rotation
The Role:
The Field Sales Support Assistant will provide sales support to all members of support at our HQ and regional team in line with regional and channel objectives. They will be a highly organised self-starter who can not only follow instructions accurately and on time, but will also take responsibility for driving support efficiency and suggesting new ideas and processes for improvement. This is a broad role requiring a high degree of initiative and is likely to cover areas including: general support and administration, sales reporting, escalations/complaints and inbound/outbound calls
What's on offer:
Benefits: Quarterly Sales Incentives including trips abroad, VIP trips to O2 Gigs and exclusive sporting events such as Royal Ascot, Champions League football etc , Health Plan.
The Job:
Day to day administration and support to all the sales channel
Ensure queries are done in a timely manner
Create reports as requested by line manager
Assist in chase-ups of accounts that are in provisioning, rejected, GW approved or HTQs and assisting in their progress
Assists sales agents with inquiries by email
or phone
Ensure all the compliance rules are followed
Assist sales agents with the verification process over the phone or via emails
Experience and Skills required:
Highly organized, pro-active and responsible self starter
Ability to multi-task
Able to work under pressure and within tight timeframes
Strong initiative and can demonstrate a desire to improve all areas of operation
Excellent written skills
Experience of working in a busy sales office desirable
Good communicator - able to manage challenging sales people
Take responsibility for own actions and development
Willingness to take on additional tasks as and when required
Good role model
Demonstrate positive attitude at all times
The Company:
XLN Business Services is an award-winning company and the UK's fastest growing independent telecom service provider focusing on the micro-SME sector. We supply business phone lines, mobile, business broadband, card processing terminals and energy to more than 130,000 customers.
#INDHP