Bank Rota Coordinator

10.41 GBP Hourly
24 Nov 2021
22 Dec 2021
Contract Type
Full Time
Main Responsibilities

Rota Coordinator

Chelmsford, CM1 1GU (Working from home however, the successful candidate will be expected to attend our head office in Chelmsford)

Flexible Hours / Bank Contract

GBP10.41 per hour

About our site:

G4S Health Services has been one of the leading providers to all justice health environments since 2005. Working across Secure, Custody and Sexual Assault Referral Centres (SARC) across the UK, we provide primary care and forensic healthcare to a wide range of patients.

Job outline:

As a Rota Coordinator you will be responsible for the Administrative and Operational functions for all Health Rota's.

You will assist with Rota Administration activities, monitoring work and providing support to colleagues in different departments when required.

What's involved:

Effectively plan and distribute Rota's for employed staff and sub-contractors to maximise coverage with negotiation.
To maintain effective work systems, ensuring that all correspondence and documentation is dealt with in a professional manner.
To identify recruitment with feedback to management regularly and consider staff meet their contractual terms monthly.
Manage all employees annual leave requests.
Provide polite and courteous customer service to visitors and clients.
Monitor absence management by report production and providing guidance to local line managers.
Provide a full operational service that meets the needs of the business mitigating risks from outstanding gaps and short notice absence. To have an "outside of the box" thinking approach for load levelling resource.
The Ideal Candidate


Strong customer service
Able to analyse and interpret data
IT literate: MS Office, (able to create, analyse and interpret data)
Ability to multitask
Able to work autonomously and as part of a wider team


Able to use CRM (Customer Relationship Management) system or similar
Bespoke rota system experience
Advanced knowledge of Excel / Googlesheets
Working relationships with management team


Company pension scheme with employer contributions
G4S Life Assurance Scheme
Subsidised healthcare plan
Charity work- Match-IT and Payroll Giving
Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics )
Refer A Friend Scheme
Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers

This role requires the ability to work with vulnerable people in a caring and compassionate way. A DBS check and relevant police/ prison clearance will be required to exclude any individuals with a history of behaviour which could be considered unacceptable (by G4S or the clients). Safety is of paramount importance and the post holder must ensure that safe systems of work are followed without compromise.

It is G4S' current policy (subject to the Equality Act 2010), in the light of the specific work being undertaken, that all [employees] must be fully vaccinated or have had the relevant ["full"]Covid-19 vaccinations [(including any "waiting period")] by their commencement date.

Disability Confident

A Disability Confident application was made a couple of years ago for the whole of G4S UK and Ireland, although the submission (including case studies etc) came from ESS. At that time Level 2 was awarded. Submission was recently made for re accreditation - but this time for Level 3 - and attached is the certificate confirming their achievement (which was again awarded to the whole business).