Operations Manager - Aberdeen FC Community Trust

We are delighted to exclusively support Aberdeen FC Community Trust to appoint a talented and experienced Operations Manager to join their fantastic organisation on a permanent basis. Aberdeen FC Community Trust is an incredibly positive role model in our region and this is a superb opportunity for a results orientated, aspirational manager to lead the Operations Team, working closely with the Chief Executive. This role can be based in Aberdeen/shire or be worked in a remote/hybrid manner.
The role of AFCCT Operations Manager is to support the Chief Executive in translating the AFCCT Strategy into an Operational Plan and then ensure the successful execution of that plan across all areas of activity, through effective leadership and management of the operational delivery team. The Operations Manager will ensure each deliverable is met, whilst maintaining the Trust's robust and measured approach to quality and safeguarding.
The Operations Manager will provide leadership, direction, guidance and support to enable all members of AFCCT to deliver high quality community initiatives in accordance with its registered charitable purposes.
The post holder will assist the Chief Executive in working together with the AFCCT stakeholders to enable the Trust, and to support the Club, in fulfilling its duties and responsibility as a role model across the local region in the development and delivery of inclusive programmes supporting the community. These community programmes will focus on education, employability, physical and mental well-being.
Key Duties & Responsibilities:
• Fully responsible for overall service delivery and management of AFCCT Operational Team.
• Effectively manage and coordinate staff resources to ensure effective delivery of high-quality programming.
• Developing and implementing a robust programme of staff induction and continuous development which provides a talent matrix which can be deployed into appropriate settings.
• Manage appropriate AFCCT internal and external partnerships, ensuring strong and productive relationships with those internal and external stakeholders.
• Build on the strong relationships with local councils, particularly with regard to the educational programming and mental wellbeing delivery across the region.
• Manage the partnership between AFCCT and the Scottish FA, actively seeking opportunities to develop the grassroots game in the region.
• In conjunction with the Partnership and Business Development Manager, support opportunities for AFCCT growth with new programmes and areas of engagement recognising staffing requirements and financial restrictions.
• Ensure the effective monitoring of performance and report to the Chief Executive on performance against strategy, objectives and budget.
• Working with Management Accountant to produce robust forecasting and budgets for all operational areas.
• Working with Management Accountant to ensure that all programmes are delivered within budget.
• To ensure that AFCCT takes a best practice approach in all areas, with a specific focus on Quality Processes and Safeguarding.
• Work with the Partnership and Business Development Manager and Management Accountant to produce attractive, innovative and fully costed proposals for prospective funders.
• To scan the external socioeconomic environment for changes that may affect the direction, activities or effectiveness of the Trust, advise the Management team and proactively take action.
• Ensure all reasonable steps are taken to ensure the Health and Safety of all employees, volunteers and members of the community, ensuring compliance with relevant HSE regulations.
• Ensuring an effective Complaints Procedure is in place and adhered to.
• As part of the management team work to increase the public profile of AFCCT.
Skills and Experience
Essential
• A high level of experience in Operations Management.
• Prior experience in leading a large team
• A positive, engaging, and ambitious leader with a proven track record of delivering a quality service within an environment of growth and change.
• Knowledge and understanding of working within Education setting.
• A demonstrable commitment to and enthusiasm for working with a diverse range of stakeholders and who can be a trusted ambassador.
• Excellent verbal and written communication skills.
• Excellent people and management skills.
• Self-motivated, with strong organisational and prioritisation skills.
• Autonomous, but collaborative leader with the ability to work to targets and deadlines and drive their team to do the same.
• Highly competent in the use of MS Office.
• Experience in devising, preparing, and summarising effective reports.
• Commitment to performance, accountability, and strong ethics of fairness and equality.
• Strong commitment to the highest Safeguarding and QHSE standards.
Desirable
• Understanding of GIRFEC and SHANARRI indicators and how to use them to monitor wellbeing
• Scottish FA Coaching License, UEFA A License, or UEFA Elite Youth A License
• Experience in operational HR / employee relations
• Experience of working with or engaging closely with the 3rd Sector, Education or Sports, Health and Wellbeing organisations.
• Full Driving License