Customer Service coordinator
- Recruiter
- Confidential
- Location
- Banbury
- Salary
- 21000.00 - 23000.00 GBP Annual
- Posted
- 19 Nov 2021
- Closes
- 17 Dec 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Role: Customer Service Coordinator
Industry: Customer Services
Location: Banbury
Employment: Permanent
Remuneration: GBP21,000 - GBP23,000
This is an excellent opportunity for a well organised customer service coordinator to join a business at an exciting time continuing a trend of growth.
You will be tasked with coordinating service delivery and ensuring that all customer service queries are taken in a professional manner.
You'll be working out of brand new offices following a recent move and upgrade, working with a friendly team.
You'll have strong communcation skills, and be able to offer an excellent customer service experience.
DUTIES
Look after and welcoming Customers on site
Ensure health and safety for visitors overseeing signing in and tour of building.
Handling in-depth or complex queries to locate the right source of direction of call.
Quickly turn around customer responses and updates.
Manage the Service Engineers job timetable
Booking travel and accommodation for Service Engineers
Manage the Service filing system
Manage the creation of all Training & Machine manuals.
Create and assist in raising quotations for spare parts/service/Training
BACKGROUND
Confident with Microsoft Word, Excel
Outlook Email or similar system
Experience in use of a CRM system
For more information regarding this role please call Lee Powell on (phone number removed) or to make an application apply online directly via
Thank you for your interest in this vacancy. Omega Resource Group is a technical and engineering specialist agency and we also recruit for Customer Service Advisors, Administrators, Service Cooridnators, Service Support, Customer Support and more
Industry: Customer Services
Location: Banbury
Employment: Permanent
Remuneration: GBP21,000 - GBP23,000
This is an excellent opportunity for a well organised customer service coordinator to join a business at an exciting time continuing a trend of growth.
You will be tasked with coordinating service delivery and ensuring that all customer service queries are taken in a professional manner.
You'll be working out of brand new offices following a recent move and upgrade, working with a friendly team.
You'll have strong communcation skills, and be able to offer an excellent customer service experience.
DUTIES
Look after and welcoming Customers on site
Ensure health and safety for visitors overseeing signing in and tour of building.
Handling in-depth or complex queries to locate the right source of direction of call.
Quickly turn around customer responses and updates.
Manage the Service Engineers job timetable
Booking travel and accommodation for Service Engineers
Manage the Service filing system
Manage the creation of all Training & Machine manuals.
Create and assist in raising quotations for spare parts/service/Training
BACKGROUND
Confident with Microsoft Word, Excel
Outlook Email or similar system
Experience in use of a CRM system
For more information regarding this role please call Lee Powell on (phone number removed) or to make an application apply online directly via
Thank you for your interest in this vacancy. Omega Resource Group is a technical and engineering specialist agency and we also recruit for Customer Service Advisors, Administrators, Service Cooridnators, Service Support, Customer Support and more